What's Fresh?

Improved way to connect Facebook accounts.

We fixed the bug related to blocking a user in the Social Inbox for Facebook.

We’ve expanded the video description capacity for TikTok up to 2,000 characters. Now, you can prepare comprehensive captions and hashtags to increase your chances of being discovered by the TikTok audience. Find out more about TikTok management tools for business.

You will now see a pop-up warning about attempting to delete the selected Add-On.

We have disabled the 1 million followers limit for observed pages.

We have introduced payment handling for NapoleonCat Inc.

New look of the 404 and 500 error pages.

Select and deselect all profiles in Publisher with just one click.

Easily reconnect all Facebook Pages in one go

In the past weeks, we’ve noticed an increased number of instances of bulk disconnects of Facebook pages for some of our clients. That can be a real pain in the tail, but now you can reconnect them all in one go — quickly. Here’s how.

You can now pay in GBP and EUR, too!

We’re thrilled to announce that NapoleonCat now accepts payments in GBP and EUR. You can easily access our services without the hassle of currency conversion. Check out our pricing for more.

Auto-moderation usage stats

Always know where you are at with your Auto-moderation usage thanks to the new counter view.

Social CRM – the heart of your customer relations. Create profiles for any user who contacts you on social media. As part of our PRO plan, you can save up to 100 profiles. Or you can expand into an unlimited number as part of our Add-On model.

• Access the history of previous interactions with a given user
• Complete a customer profile with names and email addresses to always know who they’re talking to
• Add internal comments and notes about customers
• Assign relationship sentiment and tags to a customer profile