Social Media Automation Tool

Social media is where business happens. Lead generation, customer service, building brand awareness – that’s a lot to take care of. See how automation tools can help you streamline your processes, save time, and improve the quality of your customer service. Work smart, not hard!

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CLIENTS
WWF
OLX
AVON
tylko
Redline Steel
INTEGRATIONS

Use NapoleonCat with

SOCIAL CUSTOMER SERVICE

improve your respons rates on social media auto moderation

SOCIAL CUSTOMER SERVICE

Improve your response rates on social media

Community managers and customer service agents deal with high volumes of customer inquiries on social media. Reduce your team’s workload and improve response times by filtering out and automatically handling generic, repetitive comments and messages. Automated moderation can be applied to both paid and organic posts on Facebook and Instagram.

If you…

  • Use social media as a customer service channel
  • Receive a high volume of similar questions on social media
  • Struggle with limited resources, i.e. a small team or budget
  • Are not satisfied with your current response times on social media

NapoleonCat’s automation solutions will help you…

  • Set up automatic replies to simple questions about sizing, delivery times, hours of operation, ways of reaching your customer service team, etc.
  • Automatically reply to comments concerning sensitive information (e.g. order details) in private messages
  • Automatically redirect issues to designated consultants
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SOCIAL SALES

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SOCIAL SALES

Sell more with automated customer care

Pre-purchase customer service is an important step to closing sales. Automation tools can help you effortlessly provide quality customer service on social media and effectively scale sales without the need to grow your team or implement pricey technologies.

If you…

  • Rely on social media for lead generation and sales
  • Handle a high volume of inquiries from customers interested in your products and services
  • Struggle with spammers and competitors commenting on your ads

NapoleonCat’s automation solutions will help you…

  • Answer pre- and post-purchase questions in real time, even outside of your team’s work hours
  • Engage your customers and increase the viral reach of your product posts
  • Automate Facebook and Instagram Ads moderation and boost the effectiveness of your campaigns
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TEAMWORK

teamwork

TEAMWORK

Organize efficient workflows

Effective teamwork always requires transparent communication and straightforward processes. Managing social media as a team is no different. Automation solutions will help you seamlessly hand off tasks and keep everyone in the loop on your project’s progress.

If you…

  • Manage a high volume of social media interactions and sometimes leave a message or comment unanswered
  • Require multiple team members to get involved in individual tasks (e.g. dealing with a customer complaint, publishing a post)
  • Can’t afford a large dedicated team of social media specialists

NapoleonCat’s automation solutions will help you…

  • Organize workflows for handling social media moderation and publishing
  • Automatically notify team members or clients about new posts, reviews, or specific user engagements via email
  • Automate repetitive tasks and scale your operations without growing your team
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MODERATING ADS

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MODERATING ADS

Maximize the ROI of your Facebook and Instagram ads

Facebook and Instagram ads put your brand in front of profiled audiences. But your target audience don’t only see your creatives and calls to action – they can also read the comments added to your ad by other users. Here is how automating ad moderation can help you protect your brand image and ROI.

If you…

  • Advertise on Facebook and Instagram
  • Get a lot of hate or spam in your ad comments
  • Deal with competitors trying to advertise their services under your ads

NapoleonCat’s automation solutions will help you…

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SCHEDULING AND PUBLISHING

scheduler

SCHEDULING AND PUBLISHING

Schedule and auto-publish directly from your computer

A consistent posting schedule is the key to creating an engaged online community. But regular updates take up a lot of time, especially if you manage multiple social accounts. Scheduling content in advance can help you better organize your work and post when your audience is active online – not you.

If you…

NapoleonCat’s automation solutions will help you…

  • Schedule social media posts for automatic publication
  • Create a shared publication calendar for multiple social media accounts for a bird’s eye view of your social strategy
  • Manage social media publications from your computer (PC or Mac)
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ANALYTICS AND REPORTING

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ANALYTICS AND REPORTING

Automate report delivery

Data analysis is the key to knowing whether your social strategy is working. Social media automation solutions can help you collect insights and understand your performance, and will save you hours of data crunching.

If you…

  • Report your results to clients, supervisors, or stakeholders
  • Analyze multiple metrics across several social media platforms
  • Monitor your competitors for benchmarks and strategic insights

NapoleonCat’s automation solutions will help you…

  • Set up automatic report delivery to a defined list of recipients
  • Generate detailed, customizable PDF reports
  • Create comparative sets and monitor your niche or competition
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Social media automation FAQ

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14-day free trial

Try NapoleonCat free for 14 days. No credit card required.

Try NapoleonCat free for 14 days. No credit card required.