NapoleonCat – The Best Buffer Alternative
For Teams


When choosing a social media management solution, it’s important to find one that best fits your specific business needs. NapoleonCat is a versatile social media management toolkit for marketing, community management, and customer success teams. It supports all major social platforms: Facebook, Instagram, TikTok, Twitter, LinkedIn, YouTube, and Google My Business. At NapoleonCat, we pride ourselves on having a friendly, accessible, and speedy Customer Success team. 

With this short introduction out of the way, it’s time to compare NapoleonCat to another popular social media management tool – Buffer.

Analytics and publishing
+ much more

It’s important to note that NapoleonCat and Buffer are quite different in their range of features. Buffer is mainly used for publishing. NapoleonCat is a feature-rich social media tool that can be used for community management, social customer service, analysis, publishing, and reporting. We also offer automation solutions for social media moderation, publishing, and reporting.

Buffer’s analytics tool only allows users to analyze their own social media profiles. At NapoleonCat, we recognize that analyzing competitors on social media can help brands benchmark and improve their digital strategies. Using NapoleonCat’s Analytics, you can analyze the social profiles you manage as well as the public profiles of industry leaders or competitors.

Pricingaffordable customizable plansaffordable
customizable plans
Supported platformsFacebook, Instagram, Twitter,
Youtube, LinkedIn, Google
My Business, TikTok
Facebook, Instagram, Twitter, LinkedIn, Pinterest, Shopify, Google My Business, TikTok, Mastodon
Main focusSocial customer service, analytics,
publishing, reporting, automation solutions
Publishing & analytics
Free trialcheckcheck
Scheduling & publishing to multiple social platforms checkcheck
Competitive analysischeck
Automated moderationcheck
Reports (managed profiles)checkcheck
Reports (competitors’ profiles)check
Report schedulingcheck
Social inboxcheckcheck
Inbox activity reportscheck
Mobile appcheckcheck
Customer supportWebsite, chat, email, phone, socialWebsite chat, email, social
1-on-1 onboarding trainingAvailable to all users
Customer solutions (individual plans)check
No credit card required during sign-upcheckcheck
Source: Buffer app, tested March 2023

Social Inbox: social customer service essential

At NapoleonCat, we have the Social Inbox – a tool designed to help users manage all social media interactions from one dashboard. Using the Inbox, you can react and respond to comments, messages, mentions, reviews, etc., coming from both organic and paid posts (Instagram DMs included).

This feature can significantly improve your response time, facilitate better communication, and save time. It spares you the burden of constantly switching between different social media platforms. If you have to handle lots of comments and messages, you will find the Social Inbox particularly useful. With many collaboration features, it’s also a great tool for teams big and small!

Buffer has their Engagement tool, which works similarly to our Social Inbox, but with numerous limitations, for example:

Smart automated social customer service solutions

What’s unique about NapoleonCat when compared to any other social media management tool is the Auto-moderation feature. It can be best described as an automated social media assistant. Its main functions include:

The way this feature works is that you create rules that define automated reactions (e.g., sending a reply or hiding a comment) to specific triggers (e.g., a comment or a private message including specific keywords). The process of creating rules is quick and easy, and no programming skills are required. Another cool thing is that you can create as many rules as you want!

Long story short: combining human customer support with automated solutions can effectively bring down your response times and help you keep your customers happy, even if you’re dealing with limited resources.


Try NapoleonCat now
or keep reading

Try NapoleonCat free for 14 days. No credit card required.

Colin Wayne
Redline Steel

We have enjoyed using NapoleonCat the past few years, and think the platform, especially the automation feature, has been a vital key to our success.

Mats Genberg photo
Mats Genberg
Genberg & Co

It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!

Nate Andreshak

I use NapoleonCat for one main reason and it works perfectly. It pulls all comments from all dark posts into one inbox.

Quick overview

Analyze your competitors
to refine your own strategy

Both Buffer and NapoleonCat offer social media analytics, but is analyzing your own profiles enough?

NapoleonCat’s Analytics feature includes a package of advanced competitive analysis tools. This means that you can analyze multiple social media accounts and generate automated, in-depth reports with just a few clicks.

Analyzing your closest competitors and the leaders of your business niche will not only provide you with great insights on what and when to post but also give you a better understanding of your target audience. This way you’ll be able to improve your social media strategy without having to go through every daunting trial and error process by yourself. Yay!

Explore NapoleonCat’s Analytics →

No need to break the bank

Flexible pricing plans

Although Buffer has a slightly lower starting price, it doesn’t really compare to NapoleonCat in terms of what’s included in the plans – NapoleonCat offers significantly more features.

NapoleonCat’s pricing is fully customizable – you only pay for what you need. Prices depend on the number of social media profiles you want to manage or monitor and the size of your social media team. You can upgrade or downgrade at any time.

Explore NapoleonCat’s Plans and Pricing →

customer care

Our Customer Support Team
is the A-Team

At NapoleonCat, we really value our customers, and our customer success team is always here to help. You can reach us through our website chat, email, socials, or even through the old-fashioned phone. We also do 1-on-1 onboarding sessions in the form of online app walkthroughs for any client who wishes to better understand our software.

Try NapoleonCat free for 14 days. No credit card required.

Sign up for a
14-day free trial

Try NapoleonCat free for 14 days. No credit card required.

Try NapoleonCat free for 14 days. No credit card required.