No more chasing people around for info
Need to pick someone’s brain to respond to a customer? Leave a comment, assign a task, or email a ticket for consultation – all inside one tool. Even when you work with people outside your team, like your client or external experts.
Avoid doing the same work twice
With NapoleonCat, you clearly see who’s working on what at any given time. So you can avoid people jumping on the same customer conversations – and keep your communication consistent and confusion-free. Plus, people can save their replies for other team members to use without always having to start from scratch.