NapoleonCat – Your Social Media Team’s Best Alternative to Hootsuite

Intro

A universal social media tool doesn’t exist – it all comes down to one’s specific goals and needs. NapoleonCat is a social media management tool for marketing, community management, and customer success teams. The platform offers solutions for many social networks: Facebook, Instagram, Twitter, LinkedIn, YouTube, and Google My Business.

At NapoleonCat, we take pride in our friendly, accessible, and speedy Customer Success team. But let’s get straight to the point – it’s time to compare our tool to Hootsuite.

Two powerful social media tools

It’s important to state that both NapoleonCat and Hootsuite offer versatile social media management platforms. In both cases, it’s as if many separate tools were combined into a social media management power-house.

Both tools have fundamental features, including:

  • Social inboxes for moderating multiple accounts in one place,
  • In-depth analytics and reporting,
  • Publishers that schedule and publish content to social media,

That said, NapoleonCat and Hootsuite are not the same, and it’s worth knowing the difference between the two (besides the obvious – different animals in the logo).

NapoleonCatHootsuite
Bussiness plan$258/mo
35 profiles, 10 users *customizable plan
$599/mo
35 profiles, 5-10 users
*fixed plan
Supported platformsFacebook, Instagram, Twitter, LinkedIn,
YouTube, Google
My Bussiness, Google
Analytics
Facebook, Instagram, Twitter, Linkedin, Pinterest, YouTube
Main focusModeration, automated
customer service, analytics,
automated reporting
Publishing & analytics
Social Inboxcheckcheck
Inbox collaborationcheckcheck
Analyticscheckcheck
Competitive analysischeck
Add-on available in Enterprise plans (+600$/mo)
Automated customer service check
Including Facebook & Instagram Ads
Automated reports (own profiles)checkcheck
Automated reports (competitors’ profiles)check
Cross-platform post schedulingcheckcheck
Influencer tracking (dashboards)check
+$19/mo
 
Mobile appcheckcheck
Customer supportWebsite chat, email, call, socialsCall, email, socials
1-on-1 onboarding trainingAvailable to anyoneOn-demand or avilable in higher plans
Customer solutions (individual plans)checkcheck
No credit card required during sign upcheck
Set-up processEasy, takes only a few minutesLong and complicated
Source: Hootsuite app, tested May 2020

Try NapoleonCat now, or keep reading

Try NapoleonCat free for 14 days. No credit card required.

Mats Genberg
Genberg & Co

It’s the first tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!

colin
Colin Wayne
Redline Steel

We have enjoyed using NapoleonCat the past few years, and think the platform, especially the automation feature, has been a vital key to our success.

Nate Andreshak
Alldaydirect

I use NapoleonCat for one main reason and it works perfectly. It pulls all comments from all dark posts into one inbox.

Flexible pricing plans, more affordable for teams

Both tools’ plans start at around $20/month. Hootsuite is affordable, given that it’s used by one team member only. When it comes to plans for bigger teams, it gets very expensive. A plan that allows 5-10 users to manage up to 35 social media accounts is a whopping $599/month. In NapoleonCat, the equivalent of that plan would cost you $258/month. Our pricing is fully customizable – you only pay for what you need. You can upgrade or downgrade at any time.

Check out NapoleonCat’s pricing here and see for yourself →

Quick setup

Starting your free NapoleonCat trial and connecting your profiles takes less than 5 minutes. A credit card is not required to start the trial. Once you add a Facebook profile, you also will be able to quickly connect your Instagram accounts.

Creating a Hootsuite account is a long process that requires providing your credit card information. You also have to connect your Facebook and Instagram accounts separately. The whole process just seems a bit convoluted and definitely too long.

Social customer service has never been easier

Automation tools are becoming more and more popular, mainly due to the overwhelming amount of social traffic. NapoleonCat offers the unique feature of automated moderation. Our Automoderation tool works a lot like an assistant moderator that can take a lot of repetitive tasks off your team’s shoulders. It allows you to define triggers (e.g. a comment including offensive language) that set off automatic actions (e.g. hide the comment).

Here are some other uses of automated moderation:

  • answering specific questions based on specific keywords and phrases of your choice
  • hiding dark post comments that include links

The best thing is that you can create as many Automoderation rules as you’d like. This way, you can combine your human customer service forces with automated solutions, effectively bringing down response time and keeping your customers happy.

You can read more about our Automoderation feature here →

In-depth analytics

With NapoleonCat’s Analytics feature, you will be able to access in-depth insights about your social media performance across different platforms. Our Dashboards feature allows you to analyze the performance of your blog posts as well.
But that’s not all. Using NapoleonCat’s Analytics, you will also be able to analyze any other public social media profile, e.g. your competitors’ accounts. This can be a huge time saver when it comes to crafting your own social media strategy – figuring out what and when to post based on solid competitive analysis.

Explore NapoleonCat’s Analytics →

customer service team

Customer satisfaction
is our #1 priority

At NapoleonCat, we have the best Customer Success team app users could ask for. Our average response time is around 3 minutes and we’re always here to help all of our customers – big and small – with troubleshooting or special requests.

Try NapoleonCat free for 14 days. No credit card required.

Try NapoleonCat free for 14 days. No credit card required.