Marketing and customer service are interconnected. Fully tap into your brand’s marketing potential with a perfect social media management toolkit.
Marketing and customer service are interconnected. Fully tap into your brand’s marketing potential with a perfect social media management toolkit.
Use one tool to manage all social media channels and pages. Monitor and moderate interactions on Facebook, Instagram, TikTok, YouTube, LinkedIn and Google My Business. Marketing, customer service, and agency teams can now work together using one Social Inbox.
Our Customer Success team will help you get set up and align all your social media management processes. You will be able to swiftly implement NapoleonCat and make the most of the features that best fit your business needs. We provide ongoing support in using the tools, so that you can concentrate on optimizing your social media marketing results.
Use in-depth social media analytics to measure and optimize your social media marketing. Create comparative analysis reports to monitor competition and define industry benchmarks. Automate reporting to keep track of key data points.
Excellent customer service boosts sales. Enable marketing and customer service teams to use one Social Inbox so that all customer support requests are monitored and managed smoothly. Improve social media response rates and customer satisfaction with the right mix of manual and automated moderation.
Are you looking for something special? Need more data to get a better view of your social media marketing results? Through the ongoing support of our Customer Success team you will be able to request custom solutions, such as tailor-made reports or additional features.
Find answers to the most burning questions about our tool.