Trusted by marketing and customer service teams in 70+ countries

Social media management that turns interactions into customers

NapoleonCat centralizes comments, messages, and reviews into a unified inbox. Leveraging AI and auto-moderation, it protects your brand 24/7, prioritizes key conversations, and saves your team hours every week.

No credit card required · All features included

4.7/5 on G24.7/5 on Capterra
Trusted by brands across 70+ countries
Grandtv
Dentsu
Displate
Bio news
OLX
tylko
New Balance

What if your team only handled
the conversations that matter?

AI helps your moderation team by detecting spam, understanding sentiment and suggesting the right response. Auto-moderation then takes action automatically, so your team can focus on the conversations that really matter.

Meet your AI teammate

AI handles the repetitive work. Humans solve the exceptions.

The old way

One task finished. Another appears.

Check new Facebook comments
Review Instagram DMs
Delete another spam comment
Answer a shipping question
Switch to TikTok replies
Look up the right response
Review YouTube comments
Start again in the next tab

and the list keeps growing

The NapoleonCat way

AI + configured automation

Working 24/7

3544

actions auto-handled today

Spam blockedFAQ answeredSentiment detectedHate hidden

Only important conversations stay with your team.

Start your free 14-day trial

No credit card required · Test every feature with no commitment.

Everything your team needs
for social media management

Customer engagement & AI automation

Complete your workflow

NapoleonCat auto-moderationNapoleonCat Social InboxNapoleonCat AI AssistantNapoleonCat Social CRMNapoleonCat moderation reportsNapoleonCat inbox analyticsNapoleonCat post schedulingNapoleonCat analytics and reportsNapoleonCat competitor analysis
AUTO-MODERATION

Delete spam, hide hate, reply to customers automatically

Create rules based on keywords, sentiment, or content type. NapoleonCat executes them in real time across Facebook, Instagram, TikTok, YouTube and LinkedIn Company Pages. No human needed.

  • Auto-delete spam comments and scam links
  • Auto-hide hate speech and profanity
  • Auto-reply with answers, links, or promo codes
  • Automate comment replies with DMs
  • Trigger rules for organic posts and paid ads
Powered by AI
  • Detects spam
  • Detects hate speech
  • Detects sentiment
Learn more
SOCIAL INBOX

One inbox for every comment, DM, and review

Stop jumping between 10 tabs. Every conversation from every platform lands in one unified inbox. Assign to teammates, tag by topic, and never let a message fall through the cracks.

  • All platforms, one dashboard
  • Team assignments and internal notes
  • AI-based sentiment detection and tagging
  • Full conversation history per customer
Powered by AI
  • Suggests replies
  • Sentiment tagging
Learn more
AI ASSISTANT

AI that helps your team moderate, understand sentiment, and respond faster

Eliminate manual moderation across thousands of comments daily. NapoleonCat’s AI Assistant analyzes conversations, detects spam and hate speech, and automates moderation so your team can focus on conversations that matter.

  • An auto-commenting AI tool for high-volume social media teams
  • Generates AI-powered reply suggestions for comments
  • Detects spam and hate speech in comments and messages
  • Analyzes sentiment across conversations
  • Triggers Auto-moderation rules
  • Supports content creation and editing
  • Works across multiple languages
Learn more
SOCIAL CRM

Know every customer. Build real relationships.

See every conversation a customer ever had with your brand – before you reply. Social CRM keeps all customer data, conversations, and context in one place, so your team responds faster, smarter, and with confidence.

  • Full conversation history across social platforms
  • Complete customer profiles with names, emails, and custom details
  • Internal notes, tags, and relationship sentiment
  • Merge duplicate profiles into one clean record
  • Export profiles for analysis, backups, or team sharing
Learn more
MODERATION REPORTS

Turn daily interactions into insights

Don’t just moderate. Improve. Track how your team performs over time and spot trends that will help you deliver better, faster customer service across social media.

  • On-demand reports on inbox activity and team performance
  • Response times, reaction volume, and moderation stats per profile
  • Insights into workload distribution and peak activity times
  • See who’s handling the most and where you need more hands
  • Catch problems before they escalate and protect brand reputation
Powered by AI:
  • MCP Server for Analytics
Learn more
INBOX ANALYTICS

Know what your audience talks about and how they feel

Every comment and message tells you something. Analyze conversations by topic and sentiment to spot trends, understand customer needs, and turn everyday interactions into valuable insights.

  • Discover the topics your audience talks about most
  • Track sentiment across comments and messages
  • Spot recurring questions, issues, and emerging trends
  • Understand how customers feel about your brand
  • Turn inbox conversations into insights you can act on
Powered by AI:
  • MCP Server for Analytics
Learn more
SCHEDULE & PUBLISH

Plan content. Let AI help create it. Publish everywhere.

Plan and schedule your social media content from one shared calendar. Create posts once, tailor them to each platform, and let AI help generate captions and improve your content before you publish.

  • Schedule posts across multiple social platforms
  • Generate and improve captions with AI
  • Create platform-specific content with AI prompts
  • Manage drafts, approvals, and team workflows
  • See what’s coming in one shared content calendar
  • Publish now or schedule for later
Powered by AI
  • Generate and improve captions
  • Create platform-specific content
Learn more
ANALYTICS & REPORTING

Know what works. Prove what works.

Track your social media performance across platforms and turn your data into clear, actionable insights. Compare results over time, find your best-performing content, and create reports that are ready to share.

  • Track engagement, reach, follower growth, and more
  • See which content and platforms perform best
  • Compare performance across profiles and time periods
  • Turn your data into customizable reports
  • Schedule reports to be generated and sent automatically
  • Create branded reports for clients and teams
Powered by AI:
  • MCP Server for Analytics
Learn more
COMPETITOR ANALYTICS

See what works for your competitors.

Track the social profiles that matter to your business – from competitors to other brands, markets, or regions. Benchmark their performance, discover what content gets engagement, and use real data to make better decisions about your own strategy.

  • Monitor competitor and industry profiles
  • Compare multiple profiles side by side
  • See their best-performing content
  • Benchmark engagement, growth, and activity
  • Spot trends across brands, markets, or regions
  • Turn competitive insights into better content decisions
Powered by AI:
  • MCP Server for Analytics
Learn more
Everything your team needs. One platform.

Ready to turn these features into time saved?

Start your 14-day free trial and see how NapoleonCat helps your team automate repetitive work, manage every conversation, and make smarter decisions from day one.

Start your free 14-day trial

No credit card required · All features included

Integrations

Works everywhere your customers are

Connect all your social media profiles and manage comments, messages, and reviews from one place. No more jumping between platforms.

Put an end to your daily moderation challenges

Spam & noise

Prevent spam from burying genuine engagement

Scam links, bot comments, and irrelevant tags flood your posts. NapoleonCat stops legitimate customer questions from getting lost in the noise, and your brand from looking unmanaged.

Missed revenue

Stop losing revenue from unanswered ad comments

“How much does this cost?” “Is this available in my size?” Every unanswered comment under your ad is a customer walking away, and you’re still paying for that click.

Team capacity

Support your moderation team

Moderating comments across Facebook, Instagram, TikTok, YouTube, and more – manually, around the clock – is burning your team out, while things still slip through. It really doesn’t have to be this way.

Brand risk

Don’t let that one bad comment go viral

Hate speech, offensive content, or a PR crisis brewing in your comments section at 2 AM? With NapoleonCat, you’ll catch it before the screenshot is already on X – even when your team is asleep.

Ad spend

Stop paying for every spam click

Scam links and negative comments under your ads don’t just look bad. They actively reduce your return on ad spend. NapoleonCat is one of the only tools that automatically moderates comments under sponsored posts on Meta and TikTok in real time.

Start a free 14-day trial

No credit card required

See the real impact for real brands

Bastek Kłys, Displate

Bastek Kłys

Displate

NapoleonCat is a great tool to analyze social media performance, make valuable observations based on data, and create dedicated reports. All packed into an intuitive interface with an added bonus of a helpful, engaged support team.

Read case study
Natalia, TasteAway

Natalia

TasteAway

Relationships with business partners fuel our blog and allow us to create high-quality content for our followers. Professional, accurate reports created with NapoleonCat’s Dashboards helped us streamline the process of working with brands. The tool saves us a ton of time that we can now spend doing what we love the most – traveling.

Colin Wayne, Redline Steel

Colin Wayne

Redline Steel

We have enjoyed using NapoleonCat the past few years, especially the automation feature. With over a billion ad impressions, we can easily keep up with the comments, filter them, or auto-assign to management staff based on specified triggers.

Read case study

Up and running in 15 minutes

Easy implementation. No complex integrations. Connect your profiles, set your rules, and let NapoleonCat do the heavy lifting.

Connecting social media profiles in NapoleonCat
Auto-moderation rules in NapoleonCat
Moderation activity in NapoleonCat
Try Auto-moderation for free

No credit card required

How much repetitive work
can you automate every month?

See how much manual moderation you can automate, and what your team gets back.

What social media platforms does your business use?

How many daily interactions* do you have with users?

*Comments, questions, reviews, direct messages, etc. that you or your team need to moderate on your business social media profiles.

Monthly you'll save:

10

hours

That's equivalent to

$350

saved per month (at $35/hr US avg.)

Try it yourself — for free

Sign up for a 14-day free trial.
No credit card required.

More than social media moderation
platform: post, moderate, analyze

Auto-moderation is the star, supported by a complete set of social media management features.

Publishing & Scheduling

  • Multi-platform scheduling
  • Team collaboration
  • Visual content calendar
  • Bulk scheduling

Analytics & Reporting

  • Profile analytics
  • Competitor benchmarking
  • Automated scheduled reports
  • Custom KPI dashboards
What we do best

Moderation

Manual · Auto · AI
Pro Social Inbox
  • All-in-one Social Inbox
  • AI Reply Suggestions
  • Saved responses
  • Email consultations
  • Team performance reports
  • Mobile app
Expert Auto-moderation & AI
  • Automatic moderation for FAQ
  • Automatic comment hiding and deletion
  • Automatic spam & hate removal
  • AI-powered sentiment moderation
  • Automatic sentiment analysis

Our plans

See pricing
Talk to our team

Want to see it in action?
Let’s talk.

Book a 1:1 session with our social media specialists. We'll walk you through a live demo tailored to your brand, set up auto-moderation rules for your use case, and show you exactly how much time and budget you'll save.

Book a free consultation

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Blanka, Customer Success Manager at NapoleonCat Klaudia, Customer Success Specialist at NapoleonCat Doro, Solutions Consultant at NapoleonCat
Blanka, Customer Success Manager
Personalized product walkthrough
Custom rules built for your brand
ROI projection for your team

Stop losing customers in
your comments section

Start your free 14-day trial. No credit card required. Full access to auto-moderation, Social Inbox, AI Assistant, and every feature.

4.7/5 on G2100% EU GDPR compliant

Here’s how to get started

NapoleonCat demo video
NapoleonCat
#Demo

Jump straight to

Things we get asked, a.k.a. FAQs

When you sign up, you’ll get a 14-day trial on our Expert Plan at no cost. You’ll have access to all features including Auto-moderation, Social Inbox, AI Assistant, Publishing, Analytics, and Reporting. No credit card is required to start.
NapoleonCat supports Facebook, Instagram, TikTok, YouTube, LinkedIn, Google My Business, X (Twitter), Messenger, App Store, and Google Play. Auto-moderation works on Meta and TikTok ads in real time.
Yes! NapoleonCat is one of the only tools that automatically moderates comments under sponsored posts on Meta (Facebook & Instagram) and TikTok in real time. This helps protect your ad spend from spam and negative comments.
No. AI helps your moderation team work faster by handling repetitive tasks like detecting spam and hate speech, tagging sentiment, suggesting replies, and generating captions in Publisher. When combined with Auto-moderation, NapoleonCat can automatically hide or delete spam and abusive comments, reply to frequently asked questions in comments or DMs, and take actions based on your moderation rules. Humans stay in control of conversations that require judgment, empathy, or a personal touch.
NapoleonCat plans start at $67/month (billed annually) or $89/month (billed monthly). Pricing depends on your plan, the number of users, social media profiles, and Inbox capacity you need. Every plan includes core social media management features, while higher tiers add advanced tools like Social Inbox, AI-powered moderation, Auto-moderation, and AI Reply Suggestions. You can try NapoleonCat free for 14 days with no credit card required and upgrade, downgrade, or cancel anytime. To find the best option for your team, visit our Pricing page or book a demo with our experts.