Your team’s favourite social media management tool
Engage with your customers and grow your TikTok Community
By disrupting the concept of the traditional sales funnel, TikTok offers a unique opportunity to find your dream customers.
- Tap into TikTok’s commercial potential to inspire and find new customers.
- Build a loyal community of people who love your products.
- Stay engaged and answer comments and questions from your community (TikTok ads comments included).
Explore a more playful side of your brand
TikTok is THE platform to find your authentic voice and push boundaries. It’s your time to shine and create engaging content with more relatability and humor.
- Assign your most creative team members to plan your TikTok content.
- Stay on brand while experimenting with approval workflows.
- Collaborate with freelancers or content creators without having to share passwords.
Seamlessly include TikTok in your customer care workflows
Help your team engage with your TikTok audience more efficiently as part of your holistic social media customer care.
- Meet your customers where they are and catch discontent before it blows up into a crisis.
- Collaborate with everyone in your marketing and customer service teams, assigning comment threads to different team members to handle.
- Got an international audience? Translate comments and replies automatically, right in NapoleonCat.
Give your social media team a break with just one tool to handle all your profiles
Don’t worry about tight deadlines or limited budgets, with efficient team-working and organizational features.
- Make your team’s lives easier and give them just one tool to work with. Less is more!
- Always know who’s working on what and avoid duplicating work.
- Plan ahead and get ready to post automatically so your team can enjoy some free time to recharge.
Analyse your TikTok metrics!
Keep track of your TikTok metrics, and get a comprehensive overview of your social media performance across multiple platforms.
- Identify key metrics: Don’t get lost in the data jungle. You can track the number of videos published, your most popular TikTok videos, video views, engagement rate, profile views and growth and your followers activity. Choose the metric that helps you meet your goals.
- Check-in regularly: Look at your TikTok analytics weekly to stay on top of your game.
- Look for patterns: Spot trends and tweak your strategy. If, for example, tutorials are your jam, keep them coming!