Refund policy

Trial license

After signing up for a free trial, you gain access to a fully functional NapoleonCat account. We offer a 14-day trial period because we believe it will allow you to get to know NapoleonCat before making any binding decisions. Credit card details are not required to sign up for a trial.

Paid subscription

In order to switch to a paid subscription, you will need to provide your credit card and company details. You will also be asked to select a NapoleonCat plan and specify the scope of the license, i.e. the number of social media profiles you will manage and the number of users who will have access to NapoleonCat. 

Payments are automated, which means that we will charge your card for your chosen subscription period – a month or a year (depending on which option you choose) immediately after you provide your card details.

Refunds

We do not refund processed subscription fees. This policy applies to all customers.

Canceling the license

You can cancel your license at any time by removing your credit card details from the Billing section.
Your account will remain active until the end of the current billing period for which you have been charged.
If we aren’t able to charge your card for subsequent billing periods, your account will expire. No action is required to cancel an account during a free trial. Once your 14-day trial expires, your account will be deactivated automatically. For more information regarding our service, please refer to the privacy policy and terms of service . If you have any additional questions, feel free to chat with us