What's Fresh?

Social CRM – the heart of your customer relations. Create profiles for any user who contacts you on social media. As part of our PRO plan, you can save up to 100 profiles. Or you can expand into an unlimited number as part of our Add-On model.

• Access the history of previous interactions with a given user
• Complete a customer profile with names and email addresses to always know who they’re talking to
• Add internal comments and notes about customers
• Assign relationship sentiment and tags to a customer profile

You can now upload and publish your Reels on Facebook.

More accessible walkthrough videos and product tours

If you need some help with our features now you can access Walkthrough videos and Product Tours directly in NapoloenCat. You can find the new icons in the bottom left corner.

You can now use NapoleonCat’s Publisher to schedule and post your TikTok using the visual content calendar and all it offers. Be prepared to engage with your followers. And from now on, you can do that using the Social Inbox, with your Tik Tok comments all in one place alongside your Instagram, Facebook, or Twitter audience interactions.