What's Fresh?

During Q3, we released new features and gave two modules a hot summer makeover!

Watch Our Video!

Let me walk you through these exciting updates!

Two new components have been added to our Analytics:

Inbox Messages by Tags

This view will show you the breakdown of tags you assigned to interactions in your Social Inbox. With tags, you can quickly identify key topics and themes, ensuring no important message goes unnoticed.

Inbox Messages by Sentiment

The new Sentiment Analysis breakdown shows the overall tone of the interactions. This tool helps you gauge audience sentiment, allowing you to tailor your responses and set a positive tone in your communications. Understanding how your audience feels can foster stronger relationships and improve engagement.

A new feature in NapoleonCat’s Publisher enhances your video posting experience!

Now, when you upload a video, you can easily add a custom cover image. After uploading, a cropping tool will help you adjust the image to fit perfectly with your video’s aspect ratio. For TikTok videos, custom cover images aren’t supported; instead, you can choose one of the video frames as your cover.

This update streamlines your content creation process, ensuring your videos stand out across all platforms! Try it out today and elevate your social media presence!