What's Fresh?

We expanded our Auto-moderation feature with TikTok and TikTok Ads.

✨ Try Auto-Moderation today and watch your TikTok community thrive! ✨

Why You’ll Love Auto-Moderation:

• Save Time for What Matters: Let us handle the nitty-gritty of moderating comments and messages across your profiles. This means more time to create fantastic content and connect with your audience!
• Create a Safe Community: Protect your brand and followers by filtering out unwanted comments. Keep the conversation positive and welcoming for everyone!
• Boost Your Sales: Engaging with your audience is key! With Auto-Moderation, you can ensure that every comment gets the attention it deserves, leading to happier customers and increased sales.

Auto-moderation is expanding! More platforms are coming very soon.

We have added X to our Publisher.

Now, you can organize and publish your content seamlessly across multiple platforms, including X.

We have expanded the capacity of our AI Assistant. You can turn it on for all the platforms available in our Social Inbox! After initial success with Facebook and Instagram comments, now you can automatically mark sentiment for LinkedIn, TikTok, and YouTube comments and assign sentiment to Google Play Store and Apple Store reviews.

With the mobile preview section in the Post Editor view, you can admire your perfectly curated content and check how it will be displayed on mobile.

We’re excited to announce the addition of LinkedIn Mentions in NapoleonCat!

This new feature lets you tag relevant individuals or companies in your LinkedIn posts, enhancing your content’s reach and engagement. By mentioning others, you draw attention to your posts and foster connections and appreciation within your professional network.

Start utilizing LinkedIn mentions today to elevate your social media strategy and maximize your impact!

Two updates that will make your content planning easier: you can attach files for your LinkedIn Post (yay! for creating carousels) and for Facebook, we have added the targeting per language. Happy posting!

Our newest addition to the AI Assistant will not only help you analyze sentiments in your Facebook and Instagram comments but, more importantly, automate moderation based on the sentiment of those comments, offering deeper insights into client interactions.

Automate this process to gain insights into your clients’ feelings and tailor your responses for maximum impact. Additionally, combined with the Auto-moderation feature, it saves you even more time by automating your workflows to determine how you react to complaints, negative feedback on your product, or positive reactions, including the comments you get under your ads.

Our AI solution is GDPR (General Data Protection Regulation) compliant, as the model and data are stored within the EU. This is a crucial advantage for European clients, as it ensures data security and adherence to data protection regulations.

During Q3, we released new features and gave two modules a hot summer makeover!

Watch Our Video!

Let me walk you through these exciting updates!

Two new components have been added to our Analytics:

Inbox Messages by Tags

This view will show you the breakdown of tags you assigned to interactions in your Social Inbox. With tags, you can quickly identify key topics and themes, ensuring no important message goes unnoticed.

Inbox Messages by Sentiment

The new Sentiment Analysis breakdown shows the overall tone of the interactions. This tool helps you gauge audience sentiment, allowing you to tailor your responses and set a positive tone in your communications. Understanding how your audience feels can foster stronger relationships and improve engagement.