NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
16 May 2019
4 Social Customer Care Trends for 2020
What are the latest trends in customer experience? Business owners and marketers...
14 May 2019
Tips for Creating a Successful Social Media Video
Video content takes center stage in social media marketing strategy. It doesn’t...
2 May 2019
Boost Your Social Media Strategy With Instagram Analytics
In 2019, Instagram is already a central component of social media marketing...
10 April 2019
Social Media Campaign Visuals – How To Source Your Images?
How To Source Assets For Social Media Ads? People are visual creatures....
4 April 2019
Customer Service Response Time on Social Media
When dealing with customer service, the first thing that pops into our...
28 March 2019
Why You Should Reply To Google Reviews
Google Reviews are opinions about local businesses and branches that customers see...
21 March 2019
Facebook Stories – what are they and should you be using them?
The Story format is available on quite a few platforms now. The...
21 February 2019
Two Essential Tools For Social Media Managers & When To Use Them
Social listening, social monitoring, social management, community management – I could go...
15 February 2019
5 Tips For Effective Social Media PR
Every brand needs a PR strategy. It goes hand-in-hand with your marketing...