If you want to manage all social media in one place, here’s an easy and solid way to do it. NapoleonCat lets you manage all your social media accounts across channels, including publishing, moderation, analytics, and reporting – in one platform.
Manage All Social Media in One Place
Trusted by:
Supported platforms
Social inbox: Manage all messages, comments, and mentions from one unified view
The Social Inbox is where all the comments, DMs, mentions, and even reviews go to be managed – from one dashboard your team can keep an eye on instead of juggling multiple interfaces all the time. Respond, delete, assign to moderators, leave notes and comments, tag sentiment, and more – all in one place.
Social CRM: Track customer relationships across every social platform
Each Social CRM profile contains previous conversations with a customer, no matter the channel. One look, and you know what they’ve asked about before, and what your brand responded with, even if it wasn’t you.
AI assistant: Auto-detect sentiment, spam, and categorize all incoming content
Your AI Assistant will do some initial cleanup in the Inbox, so you can prioritize comments and messages as they come in. It automatically (and reliably) detects spammy and hateful content as well as positive and negative sentiment. You know what to do next.
Auto-moderation: Filter spam and harmful comments automatically 24/7
With Auto-moderation, you don’t have to look at the spam and hate in the comments at all. Set up automated workflows that instantly hide it from the comments and inboxes, based on AI tags and any keywords you want to add. And never worry about it again.
AI reply suggestions: Respond faster with smart, on-brand recommendations
Use AI’s help to respond to your audience much more quickly. No, not robotically. AI learns from your tone of voice and your help materials to put together replies that read like they’re actually coming from your brand. All you have to do is approve and send.
Publisher: Schedule and publish posts across all platforms in one calendar
Schedule and auto-publish Reels, Stories, and posts in the Publisher – a shared team calendar where you can plan, collaborate with others, ask for approval, send feedback, and more. And it’s in the same platform you use for moderation.
Analytics: Track performance metrics across every account in real-time
Monitor the important numbers and KPIs across your social media platforms, accounts, and campaigns – all in the same place. With important KPIs and customizable analytics periods to always get the right insights.
Automated reports: Get cross-platform insights delivered automatically
NapoleonCat can automatically package your performance statistics into a neat PDF report, complete with graphs and charts. And even automatically email it to the right people every week, month, or quarter – so you don’t have to.
Moderation reports: Monitor team performance and comment activity
Besides content performance and engagement metrics, track your moderation team’s efficiency to keep improving your customer service and response times. See how Auto-moderation performs and how individual human members of your team work to find the right balance for excellent customer service.
All social media in one place
Here’s why our clients love NapoleonCat
Join businesses that save hours every week with social media optimization.
NapoleonCat saves up to one-third of a full-time position. That’s time we would otherwise spend manually moderating thousands of comments each month using the Meta Business Suite, profile by profile and comment by comment. Time we can now use for growth. NapoleonCat is the best tool of its kind on the market, and it’s still constantly evolving and improving by introducing new AI features.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.
See how NapoleonCat compares to the alternatives
| Feature | NapoleonCat | Hootsuite | Sprout Social | Sendible | Buffer |
|---|---|---|---|---|---|
| Unified Social Inbox (comments, DMs, mentions, reviews) | ✅ Full (organic + ads) | ✅ Streams & inbox | ✅ Smart Inbox | ⚠️ Basic | ❌ Limited unified inbox |
| AI Auto-Moderation (spam & hate removal) | ✅ Advanced AI-based (organic + ads) | ⚠️ Limited rule-based | ❌ No automatic removal | ❌ No | ❌ No |
| Ad Comment Moderation (FB, IG, TikTok) | ✅ Yes | ⚠️ Limited | ❌ No | ❌ No | ❌ No |
| Social CRM (customer profiles, conversation history) | ✅ Built-in | ❌ No | ⚠️ CRM-like via Smart Inbox | ❌ No | ❌ No |
| Publishing & Scheduling (Reels, Stories, TikToks) | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes (publishing-first) |
| AI Reply Suggestions | ✅ Yes (AI Reply) | ✅ Yes (OwlyWriter) | ✅ Yes (AI Assist) | ⚠️ Limited | ❌ Content generation only |
| Analytics & Custom Reports | ✅ Advanced + white-label PDF | ✅ Advanced | ✅ Advanced | ⚠️ Mid-tier | ⚠️ Basic |
| Moderation / Team Performance Reports | ✅ Yes (response time, workload) | ⚠️ Limited | ⚠️ Limited | ❌ No | ❌ No |
| GDPR & EU Data Compliance | ✅ EU-based, GDPR-first | ❌ North America-based | ❌ US-based | ❌ UK-based | ❌ US-based |
| Starting Pricing Model | From $79 (usage-based) | From $99 per user | From $199 per user | From $29 per user | From $5 per channel |
| Best Fit For | Brands & agencies that publish AND moderate | Enterprise publishing teams | Enterprise analytics-heavy teams | Agencies | Creators & small teams |