NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
24 August 2021
How to Optimize Your Google My Business for the New Normal: 7 Strategies
Are you making the most of Google My Business for your business?...
17 August 2021
Instagram Video Marketing: Everything You Need to Know
For several years since its launch, Instagram was only a photo-sharing app....
16 August 2021
Messenger API for Instagram: What You Need to Know
Instagram is a visually compelling social media platform that connects creative individuals...
16 August 2021
Instagram Messaging for Your Businesses, Made Simple and Efficient (Product Update)
Instagram messaging feature allows users to communicate with businesses directly. There are...
2 August 2021
7 Smart Tools to Improve Your Social Media Branding
Building a strong brand is one of the key goals for every...
30 July 2021
Why You Should Automate Facebook Comments and Messages
If you want to grow your business or brand presence, you should...
1 July 2021
Case Study: Perfecting e-Commerce Customer Service Using the Social Inbox
Social media is an essential channel for any e-commerce business today. And...
1 July 2021
Case Study: Using Social Media Analytics to Build Solid Engagement for an eCommerce Brand
Experienced social media marketers know this all too well: it’s one thing...
30 June 2021
7 Ways for SaaS Companies to Improve Their Social Customer Service in 2026
The SaaS industry is rapidly growing and the number of companies that...