Social Media Customer Service
Social Media Customer Service
8 March 2021
How Is Social Media Automation Affecting Social Customer Service?
The future of customer service? It’s already here. Whether we like it...
24 June 2020
11 Common Questions (+ Answers) About Customer Care on Instagram
Customer service on social media is no longer just a buzzword –...
25 May 2020
The Dos and Don’ts of Facebook Customer Service
Modern social media specialists have to be more than creative marketers, community...
18 September 2019
Case Study: How Katie Barber Marketing Uses NapoleonCat to Build Thriving Brand Communities
As your (maybe initially small, or even one-person) social media business grows,...