NapoleonCat Blog.
Actionable social media insights for marketing and customer service.

1 July 2020
Case Study: How to Utilize the Potential of Google My Business With NapoleonCat
Although Google My Business was launched in 2014, Google only started enhancing...

24 June 2020
11 Common Questions (+ Answers) About Customer Care on Instagram
Customer service on social media is no longer just a buzzword –...

18 June 2020
Remote Social Media Management: Challenges and Good Practices
Social media management has naturally always been centered around the online world,...

9 June 2020
How to Optimize Facebook and Instagram Live Video
We live in a time in which being active on social media...

4 June 2020
Here’s Why Business Reviews on Social Platforms Matter
Giving your business the best chance in today’s crowded markets is a...

3 June 2020
How To Reach New Audiences with Facebook Audience Insights
Have you ever come across a Facebook ad that was perfectly crafted...

2 June 2020
How To Get Started With Facebook Messenger Marketing
The first rule of marketing is to go where the people are...

25 May 2020
The Dos and Don’ts of Facebook Customer Service
Modern social media specialists have to be more than creative marketers, community...

18 May 2020
Answers to 30+ Questions About Instagram Marketing
We’ve taken a close look at how Instagram marketing is discussed online...