Expert tips, smart strategies, and the latest trends to help you grow on social media and support your customers better.
If you’re a social media marketer, keeping track of social media platform updates is a...
AI or human – who does comment moderation better? Well, I have some interesting data...
People buy on social media – yes or yes? Of course they do, and depending...
Social Media Customer Service 9 January 2026
You already know what I’m going to say: You can’t improve what you don’t measure. Thing is, it’s true –...
Social Media Customer Service 7 January 2026
LinkedIn can get you pretty nice engagement – whether you use it personally or as a brand. But LinkedIn’s algorithm...
Social Media Automation 20 January 2026
LinkedIn has quietly become one of the busiest social platforms for brands. It’s no longer just a place to update...
Social Media Automation 15 January 2026
Struggling with spam on your Facebook Page? Manually deleting every single spam comment is the nightmare of probably every social...
Social Media Automation 14 January 2026
Brand reputation is important everywhere – but LinkedIn might be THE place where it’s non-negotiable. And part of protecting it...
Social Media Management 14 October 2025
Running more than one Instagram account? Yeah, that can be a challenge, especially if you’re juggling multiple brands, clients, or...
Social Media Management 3 September 2025
Looking for a solution that takes the headache out of managing multiple Facebook Pages for clients? This article will show...
Social Media Management 28 January 2025
Still working out of a shared Google spreadsheet for your social media team? If you’re looking for an alternative, here...
Get the latest data and trends on consumer behaviour across social media in the UK. NapoleonCat’s report, created in collaboration with Norstat, reveals how users interact with platforms like Facebook, Instagram, TikTok, and YouTube at every stage of the purchasing journey – from discovery to post-sale support. Find out why social media surpasses traditional customer service channels, and how younger generations are redefining their relationships with brands online.
Download the free report and access over 100 practical tips to boost your sales and customer engagement in 2025.
