Expert tips, smart strategies, and the latest trends to help you grow on social media and support your customers better.
In 2025, with over 2.35 billion users worldwide, Instagram is still one of the most...
AI or human – who does comment moderation better? Well, I have some interesting data...
People buy on social media – yes or yes? Of course they do, and depending...
Social Media Customer Service 17 June 2025
Struggling with getting on top of the comments on all your social media ad campaigns (so much so that you’d...
Social Media Customer Service 5 June 2025
Remember that one Facebook ad comment you missed that led to a PR crisis? Or the many sales opportunities you...
Social Media Automation 17 June 2025
If spam messages in Facebook Messenger are filling up your inbox, making it hard to keep track of real conversations...
Social Media Automation 17 June 2025
If spam messages on Instagram are creating chaos in your inbox and confusing your team, you’ve come to the right...
Social Media Automation 3 June 2025
TikTok continues to dominate the social media landscape, with over a billion monthly active users and no sign of slowing...
Social Media Management 7 May 2025
If you’re a social media manager, you probably need to manage multiple Instagram accounts at once. The bigger the social...
Social Media Management 31 March 2025
Looking for a solution that takes the headache out of managing multiple Facebook Pages for clients? This article will show...
Social Media Management 28 January 2025
Still working out of a shared Google spreadsheet for your social media team? If you’re looking for an alternative, here...
Get the latest data and trends on consumer behaviour across social media in the UK. NapoleonCat’s report, created in collaboration with Norstat, reveals how users interact with platforms like Facebook, Instagram, TikTok, and YouTube at every stage of the purchasing journey – from discovery to post-sale support. Find out why social media surpasses traditional customer service channels, and how younger generations are redefining their relationships with brands online.
Download the free report and access over 100 practical tips to boost your sales and customer engagement in 2025.
