Case Study
13 February 2026
Case Study: How Azerbaijan’s Largest Mobile Operator Keeps Social Media Under Control at Massive Scale
When over 850,000 social media interactions land in your inbox every month,...
19 January 2026
Case study: How New Balance Saves 33% of a Full-Time Job While 100% Protecting Brand Reputation
The Polish team at New Balance manages the presence of a global...
4 June 2025
How NapoleonCat supports Bien Agency in moderating, analyzing, and publishing on social media
When you work with multiple clients, it’s basically impossible – or at...
19 March 2025
Case Study: How Plej Agency Drives Results for Clients and Job Satisfaction for Its Moderators Using NapoleonCat
Multiple clients and multiple profiles on multiple social media platforms – it’s...
5 October 2023
Does Moderation Pay Off? White Bits Agency Case Study
Comment moderation is not an easy fit – any community manager can...
1 July 2021
Case Study: Perfecting e-Commerce Customer Service Using the Social Inbox
Social media is an essential channel for any e-commerce business today. And...
1 July 2021
Case Study: Using Social Media Analytics to Build Solid Engagement for an eCommerce Brand
Experienced social media marketers know this all too well: it’s one thing...
1 July 2020
Case Study: How to Utilize the Potential of Google My Business With NapoleonCat
Although Google My Business was launched in 2014, Google only started enhancing...
18 September 2019
Case Study: How Katie Barber Marketing Uses NapoleonCat to Build Thriving Brand Communities
As your (maybe initially small, or even one-person) social media business grows,...