Zosia Górska
28 March 2019
Why You Should Reply To Google Reviews
Google Reviews are opinions about local businesses and branches that customers see...
31 January 2019
Social Media Strategy: What Can We Unlearn From Fyre Festival?
In recent weeks, memes and snarky comments on the spectacular failure of...
28 January 2019
8 Social Media Tools For Small Businesses
Running social media for a small brand can be very rewarding. But...
10 January 2019
Do You Need A Social Media Robot?
In 2019, when people ask a brand something via social media, they...
13 December 2018
Social Media Stats Nov 2018: Facebook and Instagram users in US and Canada
There were 204, 3 million Facebook users in the US in November...
6 December 2018
Four Ways To Retain Customers Using Social Customer Care
Companies too often focus entirely on customer acquisition and ignore retention. Good...
29 November 2018
Tap Into The Power Of Facebook Recommendations
1 in 3 users goes on Facebook to check out other people’s...
22 November 2018
How To Use Social Media To Improve Your Sales Funnel
Social is only one way of driving traffic and getting more customers....
2 November 2018
Customer service on Twitter: This Airpod Rescue Story Says It All
Want to learn social customer service from the best? See how this...