NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
5 Tips For Effective Social Media PR
Every brand needs a PR strategy. It goes hand-in-hand with your marketing...
Social Media Strategy: What Can We Unlearn From Fyre Festival?
In recent weeks, memes and snarky comments on the spectacular failure of...
8 Social Media Tools For Small Businesses
Running social media for a small brand can be very rewarding. But...
Do You Need A Social Media Robot?
In 2019, when people ask a brand something via social media, they...
Social Customer Service Skills To Master In 2019
Why social customer service is important? According to last year’s surveys...
Top Pet Influencers on Instagram AD 2018
They are cute, they have stories to tell and they are killing...
Social Media Stats Nov 2018: Facebook and Instagram users in US and Canada
There were 204, 3 million Facebook users in the US in November...
Four Ways To Retain Customers Using Social Customer Care
Companies too often focus entirely on customer acquisition and ignore retention. Good...
Tap Into The Power Of Facebook Recommendations
1 in 3 users goes on Facebook to check out other people’s...