NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
17 June 2025
How to Block Spam DMs on Instagram – A Quick 2025 Guide
If spam messages on Instagram are creating chaos in your inbox and...
5 June 2025
Facebook Ad Comment Moderation – Full 2025 Guide
Remember that one Facebook ad comment you missed that led to a...
5 June 2025
The Best Facebook Moderation Tool for eCommerce
You’ve heard it a thousand times – social media is where your...
4 June 2025
How NapoleonCat supports Bien Agency in moderating, analyzing, and publishing on social media
When you work with multiple clients, it’s basically impossible – or at...
4 June 2025
Top 11 Facebook Automation Tools in 2025
Facebook is a powerful channel for increasing brand awareness, acquiring leads, and...
4 June 2025
Best Instagram Automation Tools in 2025
Instagram has around 2 billion1 users worldwide, and this visually engaging social...
3 June 2025
Pre-Customer Service on Social Media: Insights & Tips
Most customer journeys start before the first message, often on social media....
3 June 2025
Social Media Customer Service: Expert Guide for Marketers
Where would you turn if you had a question before making a...
3 June 2025
How to Respond to a Negative Review on Facebook in 2025
The thing with social media is that anyone can post their opinion...