NapoleonCat Blog.
Actionable social media insights for marketing and customer service.

17 Best Social Media Automation Tools to Save Time in 2025
To all the social media managers, business owners, and social media customer...

How to Set Up an Instagram Auto-Reply (for DMs, IG Ads & more)
If you’re using Meta’s Instagram auto-reply feature but could use something more...

The Best Social Media Customer Engagement Tool in 2025
Contrary to popular belief, social media customer engagement is not just the...

How to Monitor Social Media for Negative Reviews and Protect Your Brand Reputation
Ah, negative reviews. Nobody likes them, (almost) everybody gets them. Here’s how...

How to Build a Social Media Community in 2025
Social media is great for sales these days. But what it’s also...

Online Reputation Management 101 for Brands
Managing your online reputation is perhaps trickier than ever, with consumers having...

How to Provide Excellent Social Media Customer Service in 2025
You can have the most creative social media marketing in the world....

How to Create an Instagram Content Calendar (free template included)
Looking for an Instagram content calendar template/idea? You’ve stumbled on the right...

Your Best Guide to Social Media Publishing in 2025
Got social media profiles to run but no idea how to go...