NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
How to Block Spam DMs on Instagram – A Quick 2025 Guide
If spam messages on Instagram are creating chaos in your inbox and...
Facebook Ad Comment Moderation – Full 2025 Guide
Remember that one Facebook ad comment you missed that led to a...
The Best Facebook Moderation Tool for eCommerce
You’ve heard it a thousand times – social media is where your...
How NapoleonCat supports Bien Agency in moderating, analyzing, and publishing on social media
When you work with multiple clients, it’s basically impossible – or at...
Pre-Customer Service on Social Media: Insights & Tips
Most customer journeys start before the first message, often on social media....
Social Media Customer Service: Expert Guide for Marketers
Where would you turn if you had a question before making a...
How to Respond to a Negative Review on Facebook in 2025
The thing with social media is that anyone can post their opinion...
1015 Best One-Word Instagram Captions for Every Mood
If you’re searching for the best one-word Instagram captions to match your...
The Best YouTube Comment Moderation Tool in 2025
YouTube is where communities form around content. But with that community come...