
Karolina Kurcwald

19 March 2025
Case Study: How Plej Agency Drives Results for Clients and Job Satisfaction for Its Moderators Using NapoleonCat
Multiple clients and multiple profiles on multiple social media platforms – it’s...

17 March 2025
AI vs Human Responses on Social Media: Facts & Figures
AI or human – who does comment moderation better? Well, I have...

13 March 2025
How to Maximize Customer Retention With Social Media
If you’re thinking of social media as a customer retention channel, you’re...

13 March 2025
460 Best Facebook Captions to Use in 2025
Can’t think of a good Facebook caption for your posts, profile pictures,...

11 March 2025
340+ Aesthetic Username Ideas to Use Across the Internet
Need inspo for your new username? Whether you’re getting on TikTok, Instagram,...

11 March 2025
Social Media Shopping Trends Your Business Must Know in 2025
People buy on social media – yes or yes? Of course they...

19 February 2025
How to Use Automated Customer Service on Social Media
Customer service automation has both its fans and opponents. The reality is,...

19 February 2025
Master Post-Purchase Customer Support on Social Media in 2025
Customers use social media across the entire buying journey (if you read...

17 February 2025
How to Set Up Auto-Reply in Facebook Comments
If you have an engaged community on Facebook, selling products on your...