Karolina Kurcwald
How to Automate Replies to Facebook Reviews in 2026
If people can leave reviews on your Facebook Page, you need to...
How to Improve Social Media Response Time in 2026
There’s just something about social media that instantly brings up the expectation...
How to Handle Negative Comments on Instagram – Tips and Tools
Negative comments – everyone gets them sooner or later, not just on...
Meta Business Suite Message Scam – How to Avoid Getting Tricked (and what to do if you’ve been scammed)
If you’ve been running ads using the Meta Business Suite, you might...
Case Study: How Plej Agency Drives Results for Clients and Job Satisfaction for Its Moderators Using NapoleonCat
Multiple clients and multiple profiles on multiple social media platforms – it’s...
AI vs Human Responses on Social Media: Facts & Figures
AI or human – who does comment moderation better? Well, I have...
How to Maximize Customer Retention With Social Media
If you’re thinking of social media as a customer retention channel, you’re...
Social Media Shopping Trends Your Business Must Know in 2026
People buy on social media – yes or yes? Of course they...
How to Use Automated Customer Service on Social Media
Customer service automation has both its fans and opponents. The reality is,...