NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
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17 June 2025
Ad Comment Moderation Made Easy: 2026 Guide
Struggling with getting on top of the comments on all your social...
17 June 2025
How to Block Spam on Facebook Messenger Automatically
If spam messages in Facebook Messenger are filling up your inbox, making...
17 June 2025
How to Block Spam DMs on Instagram – A Quick 2026 Guide
If spam messages on Instagram are creating chaos in your inbox and...
5 June 2025
The Best Facebook Moderation Tool for eCommerce
You’ve heard it a thousand times – social media is where your...
4 June 2025
How NapoleonCat supports Bien Agency in moderating, analyzing, and publishing on social media
When you work with multiple clients, it’s basically impossible – or at...
3 June 2025
Pre-Customer Service on Social Media: Insights & Tips
Most customer journeys start before the first message, often on social media....
3 June 2025
Social Media Customer Service: Expert Guide for Marketers
Where would you turn if you had a question before making a...
3 June 2025
How to Respond to a Negative Review on Facebook in 2026
The thing with social media is that anyone can post their opinion...
27 May 2025
The Best YouTube Comment Moderation Tool in 2026
YouTube is where communities form around content. But with that community come...