Content writer, drinker of tea and pub attendee. Often in combination.
16 June 2021
Everything You Need to Know About Google My Business
Without an online presence, does your business even exist? Probably not to...
22 October 2019
Why Do You Need a Social Media CRM Platform?
These days, power lies with the customer. Markets have never been as...
2 October 2019
How to Create Smart Social Media Goals You Can Reach
There is a wealth of metrics and areas of social media activity...
27 August 2019
Smart Social Media KPIs for a Strategy That Converts
You would be hard pressed to find a business nowadays that doesn’t...
8 August 2019
A Beginner’s Guide to Twitter Analytics
How valuable is your social strategy? Obviously, what you want to measure...
16 July 2019
Tips on Executing a Social Media Customer Service Strategy
Business is all about making connections. Customers are a part of your...