![Callum Thomas](https://napoleoncat.com/wp-content/uploads/2019/07/IMG_20190512_115235_904-e1596542772630.jpg)
Callum Thomas
Writer,
Content writer, drinker of tea and pub attendee. Often in combination.
![Everything You Need to Know About Google My Business](https://napoleoncat.com/wp-content/uploads/2019/07/Guide-to-Google-My-Business-300x157.jpeg)
16 June 2021
Everything You Need to Know About Google My Business
Without an online presence, does your business even exist? Probably not to...
![Why Do You Need a Social Media CRM Platform?](https://napoleoncat.com/wp-content/uploads/2019/10/Untitled-design-3-2-300x157.png)
22 October 2019
Why Do You Need a Social Media CRM Platform?
These days, power lies with the customer. Markets have never been as...
![Smart Social Media KPIs for a Strategy That Converts](https://napoleoncat.com/wp-content/uploads/2019/08/napoleon_1200x628_deska-rodzielcza2-300x157.jpg)
27 August 2019
Smart Social Media KPIs for a Strategy That Converts
You would be hard pressed to find a business nowadays that doesn’t...
![A Beginner’s Guide to Twitter Analytics](https://napoleoncat.com/wp-content/uploads/2019/08/napoleon_1200x628Xtwitter2b-300x157.jpg)
8 August 2019
A Beginner’s Guide to Twitter Analytics
How valuable is your social strategy? Obviously, what you want to measure...
![Tips on Executing a Social Media Customer Service Strategy](https://napoleoncat.com/wp-content/uploads/2019/07/napoleon_1200x628_barista-300x157.jpg)
16 July 2019
Tips on Executing a Social Media Customer Service Strategy
Business is all about making connections. Customers are a part of your...