Social Media Engagement Tool – Try NapoleonCat for Free

Social Inbox – Your Hub for Managing Social Media Communication

Manage all your social media interactions in one place! Easily moderate comments, messages, and reviews from various social media platforms.

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Social Inbox on napoleoncat, zarządzaj komentarzami z jednego miejsca

Manage Multiple Accounts

This tool allows you to manage all your accounts and social media platforms from one place. It is the ideal solution for marketing agencies, moderation teams, and businesses with multiple locations.

Quickly Respond to All Interactions

Instantly respond to comments and messages (including those from ads), improving customer service quality and your community’s engagement.

Streamline Processes

Enhance moderation of comments and reactions with auto-moderation features to quickly identify and eliminate unwanted content, such as spam or offensive comments.

Utilize Intelligent Filtering

Easily sort messages by priority and focus on the most important interactions first.

Collaborate with Ease

Simplify your team’s collaboration on campaigns. Consult on customer questions and securely share information without switching between applications.

Analyze Results

Monitor the effectiveness of your actions and community engagement.

Ensure Data Security

We guarantee full compliance with GDPR by storing data within the EU.

Multi-Platform Support

Facebook, Instagram, TikTok, LinkedIn, Messenger, YouTube, Google My Business, and comments on ads from Facebook, Instagram, and TikTok—all in one place.

Review Management

Respond to reviews from Facebook, Google My Business, Apple App Store, and Google Play Store in one location.

Social Customer Service

Stay updated with all conversations and check the distribution of current tasks. Create CRM profiles for users, utilize internal notes, conversation history, and contact information, and use the built-in message translator to ensure every interaction is tailored to your customers’ needs.

Team Collaboration

Assign tasks to team members and monitor their completion. Maintain a complete history of interactions. Consult with clients or other departments without switching to other tools. Categorize and prioritize messages to focus on what requires attention first.

Auto-Moderation

Utilize Auto-Moderation features to quickly identify and eliminate unwanted content such as spam or offensive comments. Provide quick responses with customized templates.

AI Sentiment Tagging

Automatically classify your customers’ sentiments—from positive to neutral to negative. Tailor responses to the emotions expressed in a user’s message or comment to increase engagement.

Our Clients love NapoleonCat because:

Mats Genberg
Genberg & Co

It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!

Kathleen Belleza
VPA Australia

The customer service team is really happy that it is so easy to navigate, easy to find and respond to comments, and you can easily hide comments when necessary.

Bastek Kłys
Displate

NapoleonCat is a great tool to analyze social media performance, make valuable observations based on data, and create dedicated reports. All packed into an intuitive interface with an added bonus of a helpful, engaged support team.

Natalia
TasteAway

Relationships with business partners fuel our blog and allow us to create high-quality content for our followers. Professional, accurate reports created with NapoleonCat’s Dashboards helped us streamline the process of working with brands. The tool saves us a ton of time that we can now spend doing what we love the most – traveling.

Best-in-class solution for managing interactions

Feature	NapoleonCat	Hootsuite	AgoraPulse	SproutSocial
Sentiment Analysis	Yes	No	No	No
Auto-moderation	Advanced	Basic	Basic	Basic
Multi-platform management	Complete	Complete	Complete	Complete
Team work	Flexible	Basic	Basic	Basic