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45:02 Anna takes you through our main features- [04:00] Analytics
- [08:00] Social Inbox
- [19:00] Auto-moderation
- [19:00] Publisher
- [37:10] Reports
Use NapoleonCat with your Twitter profiles to:
Quickly respond to your Twitter audience
Follow Twitter conversations about your brand with ease, even if you run multiple accounts.
- Track and reply to tweets, mentions, and direct messages for multiple profiles in one place. Or turn them into customer service tickets for your team to handle.
- Filter interactions by Twitter profile, type of interaction, time frame, selected tweets, and more to find and react to specific conversations.
- Got an international audience? Translate tweets and replies automatically, right in NapoleonCat.
Schedule your tweets to post automatically
Keeping your audience’s attention requires keeping a consistent content schedule. And this gets much easier with NapoleonCat.
- Publish or schedule tweets in advance for multiple Twitter profiles at once. You can tweet company updates, curate interesting content, or share your own educational resources.
- Plan and schedule your tweets in a handy calendar, along with all your other social media content.
- Add images, videos, links, and UTM tags just like you would on Twitter – without having to log in to each account every time.
Tweet as a team
Help your team reach out and reply to customer tweets and direct messages on Twitter more efficiently, alongside other channels.
- Assign tickets to team members to reply to or send them for consultation via email or SMS. You can also see which tickets are being worked on in real time.
- Assign tweets or drafts to other marketing team members and organize your content calendar with color-coded labels. So everyone knows what gets tweeted and when.
- Approve tweets before they go live and exchange notes and feedback with your team so everyone’s always on the same page.
Analyze your Twitter performance
Track how your tweets are doing and figure out ways to increase audience engagement.
- Decide what to tweet and when based on the most engaging tweets and most engaging days and hours to tweet.
- Track important KPIs with metrics like follower growth, engagement rate, impressions, and individual tweet statistics.
- Automatically create recurrent branded reports for your C-suite or clients.
- Track and follow your competitors on Twitter to compare your results and find ways to stand out.
Analytics
Track your Twitter results at a glance.
Reports
Easily share your Twitter performance stats.
How to use NapoleonCat -Guide
Meet NapoleonCat with Anna
And in case you were wondering…
How many Twitter profiles can I add in NapoleonCat?
How many you want – this will depend on your pricing plan. You can upgrade or downgrade at any point in time. (You’ll find all the details here.)
Why should my brand keep an active Twitter profile?
A lot will depend on whether your customers are actively using Twitter. But if they are, it’s your chance to stay closer to them and listen to the conversations they’re having about you and other brands – and react.
Using NapoleonCat, you can actually check user engagement on Twitter for your competitors’ accounts in a matter of just a few clicks. This should quickly tell you whether this social platform is worth pursuing in your industry.
Twitter can be a quick way to reply to customer service complaints or questions but also sharing important updates or starting relevant discussions.
What should I post on Twitter?
Some ideas could be:
- Important customer service announcements like, e.g., service outages.
- Limited-time offers and discounts, e.g., Black Friday sales or holiday promos and flash sales.
- Latest blog posts and other content resources you publish elsewhere.
- New product releases.
- Retweets from industry experts or positive customer reviews.
Get to know NapoleonCat – Frequently Asked Questions
Find answers to the most burning questions about our tool.