NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
Social Media Moderation Reports: Turning Inbox Activity Into Measurable Customer Experience
You already know what I’m going to say: You can’t improve what...
How To Protect Your Brand from Instagram Trolls in 2026
If your brand is on social media, your posts will sooner or...
Instagram Automoderation: Tips and Tricks for 2026
If Instagram moderation is next on your list of “things to automate”,...
How To Deal With Negative Comments On Facebook
Few things dampen your brand-building efforts like a negative Facebook comment. You’ve...
How to Automate Social Media Replies (And When You Should)
As your audience and their engagement on social media are growing, so...
How to Pin a Comment on TikTok: A Quick Guide
TikTok users love to dive into the comments section to see what...
How to Deal with Trolls on Social Media – A Much-Needed Guide
Wanna learn how to deal with trolls on social media? Here are...
What Is a Social Media Moderator in 2026? Salary, Skills & How to Become One
If you’re looking to become a social moderator – whether you’re starting...
Facebook Messenger Auto Reply: Expert 2026 Guide
When someone sends your brand a message on Facebook, they usually expect...