NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
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22 November 2018
How To Use Social Media To Improve Your Sales Funnel
Social is only one way of driving traffic and getting more customers....
2 November 2018
Customer service on Twitter: This Airpod Rescue Story Says It All
Want to learn social customer service from the best? See how this...
23 October 2018
Key Instagram metrics you need to be looking at
Thinking of shifting your marketing efforts to Instagram? Already planning a dedicated...
5 December 2017
Facebook organic reach decline – a study
Facebook organic reach has been the topic of heated debates in recent...
23 October 2017
How to track and measure your social media team efficiency
Every smart organization tries to find, test and leverage new marketing channels...
13 October 2017
New PDF reports for Instagram profiles
We’ve introduced many changes and updates to our report feature. First of...
3 August 2017
How to deliver amazing customer service in social media
Social media is becoming number one channel for customer service. It’s because...
13 July 2017
Facebook and Instagram user demographics in Mayanmar
There are 16M Facebook users in Myanmar. Only 37% are female. Over...
23 February 2017
Simple and powerful Instagram hashtags monitoring
These days hashtags are everywhere. They are much more than just a...