Jump to section45:01 Anna takes you through our main features
- [01:35] Analytics
- [07:24] Social Inbox
- [22:38] Auto-moderation
- [30:08] Publisher
- [37:10] Reports
Readline Steel is the largest customized steel manufacturer in the US. They’ve been using NapoleonCat to manage several Facebook and Instagram accounts, and scaled their business as a result.
“We have enjoyed using NapoleonCat the past few years, and think the platform, especially the automation feature, has been a vital key to our success.”
Colin Wayne, CEO, Redline Steel
Show your customers you care by getting them engaged in conversations and create a positive customer experience. They’ll reward you with their trust and loyalty – and their money.
Lumen Creative is an advertising agency for small businesses and startups. Working with multiple clients, they handle multiple comments in multiple ad campaigns in one dashboard, never missing a single opportunity for an engagment boost.
“NapoleonCat’s tools are a great solution for managing comments on sponsored posts. I’ve used several alternatives and this platform was the only one that allowed me to manage comments and users across multiple accounts. And their customer support is responsive and helpful!”
Jason Latshaw, Lumen Creative
The relationships you build with your customers are the one thing your competition can’t copy. Build on that.
CCC is a popular European footwear retailer and producer, with as many as 496 locations listed in Google Maps. They’ve been using NapoleonCat to manage close to 1500 Google My business reviews a month, and have gone from a tiresome, manual process to devoting a maximum 1.5 hours, 3–4 times a week to it.
“A tool that consolidates all the data in one place enables businesses to improve feedback moderation and client communications, in addition to saving customer support teams a significant amount of time. For this reason, we decided to try NapoleonCat, which has proved to be custom-made to our needs. We have not stopped using this tool ever since.”
Robert Prokopowicz, Customer Service Manager, CCC
You can’t build a stand-out brand by copying your competitors. But you can keep your finger on the pulse to see what they’re talking about – and get ahead.
Meet NapoleonCat with Anna
Sure it does! Businesses around the world benefit from social media selling their products, building engaged communities, and expanding their brands globally.
Social media has no boundaries, so it can help you reach much more customers than you could ever do using more traditional marketing channels. And if your content is genuinely valuable, it’ll get people interested and engaged (with a little help from highly targeted paid ads.)
It really depends on your industry – and your audience. To find a platform worth your time and resources, start with getting to know your audience really well and analyze what platforms they’re using. Then analyze your own capabilities: what kind of content can you create within your team? What tools do you have at your disposal? Realistically, how often can you post?
If you’re curious about how social media works for businesses in your country, check out our social media stats.
First, look to your audience for content ideas. What are they interested in? What do they want to talk about? Analyze how they respond to different types of content and different topics, and keep posting about what generates the biggest response.
And second, look to your competitors. No, not to copy them, but to see what’s trending and what people respond to.
You can do both using the analytics tools in NapoleonCat, then plan your content in the calendar tool, right inside the same app.
And here are some tips on creating a social media strategy for small businesses to inspire you.
Try NapoleonCat free for 14 days. No credit card required.