Insights on Collaboration & User-Centric Development
Welcome to “Social Media Made Simple,” the podcast that demystifies the complex world of social media management. Today, joining us is Ola, Customer Experience Manager at NapoleonCat, a leading social media management platform. We will talk about transforming feedback into features, gathering client insights, and the life of a Customer Experience Manager in a growing SaaS company. Grab a cup, make yourself comfortable, and enjoy the episode!