Finally, a simple way to manage all comments on Facebook, Instagram and TikTok ads – in one place:
- Monitor and manage ad comments on multiple profiles
- Automatically delete or hide spam and offensive comments
- Convert comments into sales actions
Get on top of
Remember that one lost sales opportunity you discovered too late?
Or the comment that started a social media crisis, and you missed it? Don’t overlook any comments, questions, or sales opportunities ever again by tracking all of them in a single dashboard.
Manage ad comments on Facebook, Instagram, and TikTok
In NapoleonCat’s Social Inbox, all your ad comments make their way to one dashboard, where your team can easily see them and reply along with all other organic social media interactions.
- Assign ad comments to customer service team members to reply to.
- Like, hide, or delete comments or flag them for your team.
- Respond directly from the Social Inbox and automatically translate comments and replies as needed.
Auto-delete spam under Facebook & Instagram ads
Competitors and fake accounts posting junk comments under your ads, and you don’t even know about it? Stop others piggybacking off your ad budget – and save 8 hours (or more) a week while you’re at it.
- Automatically hide comments with links.
- Automatically hide or delete comments based on selected keywords and phrases.
- Apply ready-made auto-moderation templates to hide offensive comments on Facebook and Instagram and reply with an order complaint autoresponder on Messenger.
Your team’s favorite social media management tool
Colin Wayne, founder and CEO of Redline Steel
“We have enjoyed using NapoleonCat the past few years, especially the automation feature. With over a billion ad impressions, we can easily keep up with the comments, filter them, or auto-assign to management staff based on specified triggers.”
Sell more on Facebook, Instagram, and TikTok
Ads converting below expectation? Your unanswered comments might be part of the problem.
The solution? Use NapoleonCat’s Facebook, Instagram, and TikTok ad comments moderation tools and quickly answer pre-purchase questions that lead to sales and improve your ad results.
- Prevent leaks in your sales funnel that might be happening in your ad comments
- Spot engagement opportunities under your ads and increase their viral reach
- Squeeze more ROI from your ad dollars
Get more tools with one subscription
Talk to your customers on Messenger from Facebook
- Talk to your customers on Messenger from Facebook.
- Get real-time updates on all your conversations in one Social Inbox.
- Organize conversations in threads without getting a separate ticket every time a customer hits “Send”.
- Get a chronological view to make sure you always see the latest messages on top of your feed.
- Use the built-in translator to reply to customers in multiple languages.
- Keep all your social media interactions in one place.
With NapoleonCat’s Social Inbox, you can:
- track and respond to interactions on all your social media profiles
- delegate threads to team members
- automate responses
- and more
NapoleonCat supports on:
