NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
How to Set Up Instagram Comment to DM Automation in 2026
“Comment SUMMER, and I’ll send you a discount code” – you’ve probably...
NapoleonCat vs. TrollWall: Battle of Moderation Tools
Want to automate spam moderation in your social media comments? Here’s a...
Ad Comment Moderation Made Easy: 2026 Guide
Struggling with getting on top of the comments on all your social...
How to Block Spam on Facebook Messenger Automatically
If spam messages in Facebook Messenger are filling up your inbox, making...
How to Block Spam DMs on Instagram – A Quick 2026 Guide
If spam messages on Instagram are creating chaos in your inbox and...
The Best Facebook Moderation Tool for eCommerce
You’ve heard it a thousand times – social media is where your...
How NapoleonCat supports Bien Agency in moderating, analyzing, and publishing on social media
When you work with multiple clients, it’s basically impossible – or at...
Pre-Customer Service on Social Media: Insights & Tips
Most customer journeys start before the first message, often on social media....
Social Media Customer Service: Expert Guide for Marketers
Where would you turn if you had a question before making a...