NapoleonCat Blog.
Actionable social media insights for marketing and customer service.

3 June 2025
Pre-Customer Service on Social Media: Insights & Tips
Most customer journeys start before the first message, often on social media....

3 June 2025
Social Media Customer Service: Expert Guide for Marketers
Where would you turn if you had a question before making a...

3 June 2025
How to Respond to a Negative Review on Facebook in 2025
The thing with social media is that anyone can post their opinion...

3 June 2025
Best TikTok Automation Tools in 2025
TikTok continues to dominate the social media landscape, with over a billion...

29 May 2025
1015 Best One-Word Instagram Captions for Every Mood
If you’re searching for the best one-word Instagram captions to match your...

27 May 2025
The Best YouTube Comment Moderation Tool in 2025
YouTube is where communities form around content. But with that community come...

19 May 2025
How to Comment GIFs on Instagram in 2025 (because yes, you can!)
GIFs are one of the greatest Internet inventions of all time –...

19 May 2025
How to Automatically Detect Spam and Hate Speech on Social Media
Spam and hate speech can be a nuisance, but they can also...

16 May 2025
600 Funny Instagram Captions That Hit Just Right
Want funny Instagram captions that actually make people laugh? This guide has...