NapoleonCat Blog.
Actionable social media insights for marketing and customer service.
19 February 2025
How to Use Automated Customer Service on Social Media
Customer service automation has both its fans and opponents. The reality is,...
19 February 2025
Master Post-Purchase Customer Support on Social Media in 2025
Customers use social media across the entire buying journey (if you read...
17 February 2025
How to Set Up Auto-Reply in Facebook Comments
If you have an engaged community on Facebook, selling products on your...
6 February 2025
The Complete Guide To Using Facebook Automated Responses in 2025
Automation has become a big part of our lives. As a business,...
5 February 2025
Creating Facebook and Instagram Analytics Reports: A Guide
Social media marketing is currently a vital element of almost every marketing...
5 February 2025
How to Track Competitors on Facebook in 2025
To know how to stand out from your competitors, you need to...
4 February 2025
How to Create a LinkedIn Analytics Report in 1 Minute
Need to create a LinkedIn analytics report but hate the very thought...
30 January 2025
A Complete 2025 Guide to Instagram Follower Demographics
Know your audience, says an old Roman proverb. Or maybe it was...
28 January 2025
Top 15 Social Media Management Tools for Teams in 2025
Still working out of a shared Google spreadsheet for your social media...