Engage and support customers
on social media

Moderate, publish, analyze, grow – with an all-in-one social media management platform that connects your teams and untangles your workflows.

Start free 14-day trial

No credit card required

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Join businesses like yours from over 70 countries

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Your team’s complete
social media toolkit

Social Inbox

Track and reply to messages, reviews, and comments (including on your Facebook, Instagram, and TikTok ads) in one dashboard. And save time going back and forth between customer service, marketing, and your audience waiting to hear from you.

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You’re growing (that’s great!) – and so is the number of interactions with your audience on social media. Get on top of them by automating some of your customer communication. You’ll free your team’s time and provide a better customer experience, too.

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Social CRM

Create user profiles for people who contacted you on social media. Use internal notes, conversation history, personal contact information to make each interaction truly unique and relevant.

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Automate approving, scheduling, and publishing your social media content across different accounts and platforms. Use our AI assistant to instantly create engaging post captions. Map it all out in a shared, color-coded calendar and keep everyone in the team on the same page with just a quick look.

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Want to know if social media really moves the needle for your business? Monitor your content’s performance and analyze your competitors’ channels. Use your insights to align your strategy with your goals, whether they’re engaging more people, improving response rates, or selling more products.

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Don’t worry about transferring all that data into Excel sheets or designing fancy PDFs. Schedule regular automated reports (you can customize and brand them first) and get them emailed straight to your boss, your client, and whoever else needs them (including yourself.)

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Use NapoleonCat with

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We’re a Meta
Business Partner

Details that make a difference

  • Moderate
  • Automate
  • Schedule
  • Analyze
  • Collaborate

Facebook, Instagram and TikTok ads

Track and respond to comments under your sponsored content.

Instagram DMs

Talk to your Instagram followers in private, in the same place you handle comments.

Google locations, Apple App and Google Play Store reviews

Monitor and respond to thousands of reviews for multiple Google locations and apps.

Customer service tickets

Work on customer conversations with your team members and clients.



Automatically hide, delete or reply to comments based on keywords, selected time periods, and interaction type.


Automatically notify team members to always act on time.

Private messages

Automatically redirect the conversation from comments to private messages.


Stay in touch with your customers even outside business hours.


Content calendar

Schedule posts ahead for the day, week, or month.

First comment

Automatically add the first comment to your Instagram post.

Instagram tags

Add your location or tag others in your post.

Team tasks

Send posts to team members and approve them before publishing.


Custom reports

Send automated PDF reports for your C-suite or clients.

Audience insights

Get to know your followers better to create better content.

Most engaging content

See what gets your audience tick – and post more of that.

Competitive benchmarks

Follow your competitors’ profiles and see what they’re up to.


Customer service workflows

Delegate tickets, ask for opinion and provide feedback.

Shared content calendar

Delegate and approve posts in one color-coded calendar.


Let others know about new comments or changes in scheduled content.

Competitive benchmarks

Follow your competitors’ profiles and see what they’re up to.

Automated performance reports

Update your boss, client and team members on your progress – automatically.


Top rated social media marketing software


How our customers power up their social media

Colin Wayne CEO Redline Steel

We have enjoyed using NapoleonCat the past few years, especially the automation feature. With over a billion ad impressions, we can easily keep up with the comments, filter them, or auto-assign to management staff based on specified triggers.

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Mats Genberg
Genberg & Co

It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!

Kathleen Belleza
Kathleen Belleza
VPA Australia

The customer service team is really happy that it is so easy to navigate, easy to find and respond to comments, and you can easily hide comments when necessary.

Bastek Kłys
Bastek Kłys

NapoleonCat is a great tool to analyze social media performance, make valuable observations based on data, and create dedicated reports. All packed into an intuitive interface with an added bonus of a helpful, engaged support team.

Natalia Taste away

Relationships with business partners fuel our blog and allow us to create high-quality content for our followers. Professional, accurate reports created with NapoleonCat’s Dashboards helped us streamline the process of working with brands. The tool saves us a ton of time that we can now spend doing what we love the most – traveling.


Calculate your time savings

See how much time you and your team can save a month using NapoleonCat.


Here’s how to get started

Need more details before you try us out?
Talk to our sales team.


Things we get asked, a.k.a. FAQs

How does the free trial work?

When you sign up, you get 14 days to evaluate NapoleonCat for free. It works with any plan you choose and we don’t ask your credit card details until you decide you want to stay with us beyond those 14 days.

The only limitation during your trial period is that you can connect up to 3 users and 10 social profiles, no larger than one million fans/followers. This is because processing large amounts of data is costly and we’re charged for every tick of our servers’ processors.

Is NapoleonCat just a social media management tool?

It’s much more than that! You can also use the platform for publishing and reporting, and you can analyze the performance of both your and your competitors’ profiles.

Which platforms does NapoleonCat support?
  • Facebook Page (includes all ad campaigns connected to the Page, private messages sent via Messenger, Page mentions)
  • Instagram business account (includes comments, ad comments and direct messages)
  • Instagram Ads (500 Active ads per profile)
  • TikTok business and private accounts
  • LinkedIn Company Page
  • YouTube channel
  • Google My Business location
  • Google Play Store
  • Apple App Store.

Got questions? We got you!

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Video tutorials

See how to use NapoleonCat’s tools to get where you’re going quicker and more efficiently.

Watch and learn

Knowledge base

Read actionable insights and tips for business owners, marketers, and customer service teams.

Read and learn

Global statistics

See how many people are using social media in the markets you are targeting.

Get these numbers

Here to help, when you need us

  • Reach out to us on chat, whether you’re a customer or not
  • We’ll reply within a few minutes, if we’re online
  • Things we’ve been called by our customers: attentive, excellent, friendly, helpful, responsive
Let's have a chat

Feels like a good time
to test NapoleonCat yourself?

Sign up for a
14-day free trial

Try NapoleonCat free for 14 days. No credit card required.

Try NapoleonCat free for 14 days. No credit card required.