If what you’re missing is a complete social media management dashboard, then you need to try NapoleonCat. All the important bits of social media management for your business (or your client businesses), all in one place, easy to use, and built with social media teams in mind.
Social Media Management Dashboard
Trusted by:
Supported platforms
Social inbox: Manage all messages and comments from one unified view
Let’s start with comment and DM moderation – because the Social Inbox is basically all you and your team will need. View all comments and DMs from all your social media accounts, organic and paid content, all in one place: Facebook, Instagram, TikTok, LinkedIn, YouTube, and even your Google reviews.
You can assign them to team members, reply straight from the Inbox, delete spam, and more – all without having to constantly switch between profiles’ native tools.
Social CRM: Track customer relationships across every platform
Wish you had more details about your commenters available at a glance? That’s what the Social CRM is for. It’s a snapshot of each audience member you’ve been interacting with, complete with tags and conversation history across social media channels.
So you can get to know them better and provide a tailored customer service, no matter who on your team is replying. And you can export the profiles for analysis or backup, too.
AI assistant: Auto-detect sentiment, spam, and categorize all content
You can tag sentiment in the Social Inbox yourself – or you could ask the AI Assistant to do it automatically for you. It will also detect spam and offensive content, and the tags it adds to each comment and message can then trigger Auto-moderation workflows.
So that spam is removed instantly, and comments that need attention make their way to the right person automatically.
Auto-moderation: Filter spam and harmful comments automatically 24/7
With Auto-moderation, you can automatically respond to comments based on keywords – but not every comment warrants a brand response. Some just need to be hidden or deleted right away, and that’s what Auto-moderation can also do for you.
Based on keywords, tags, and AI findings, it can eliminate spam and hate speech the moment they’re posted in your comment section, protecting your brand reputation and your audience’s experience on your profiles.
AI reply suggestions: Respond faster with smart recommendations
With AI replies, you can also speed up the moderation process. The AI learns your tone of voice, style, and product details to automatically suggest replies that are spot-on when it comes to both the style and content. All you do is accept and send – or tailor the suggestion to your liking, while the AI keeps learning.
Publisher: Schedule and publish posts across all platforms effortlessly
Your NapoleonCat subscription will also offer a shared publishing calendar where you and your team can plan posts, reels, and stories, exchange feedback, and keep your content strategy consistent – across platforms and accounts.
Complete with customizable access levels, it’s ideal for agencies working with multiple teams and clients.
Analytics: Track performance metrics in real-time from one dashboard
A proper social media dashboard for business must include social media analytics. From your content’s performance to follower growth to moderation efficiency across social media profiles, NapoleonCat will show you all the important metrics and KPIs you need to follow to consistently grow your social media presence.
Competitive analytics: Benchmark your performance against competitors
Not only can you monitor your brand’s performance – you can also follow what your competitors are doing on their social media profiles. Follow their content performance and follower growth, too, and then easily compare your social media performance to find gaps and improvement opportunities.
All in the same tool you just used to reply to your customer (perhaps even automatically).
Automated reports: Get comprehensive insights delivered automatically
There’s also no social media management dashboard without reporting. And yes, NapoleonCat also offers automated reports. Select your metrics, and the platform will put together a professional-looking, branded PDF report you can email to a client.
Schedule it, and it will get automatically sent every week, month, or quarter without you getting near a PowerPoint presentation.
Your complete social media management dashboard in one platform
Here’s why our clients love NapoleonCat
Join businesses that save hours every week with social media automation.
NapoleonCat saves up to one-third of a full-time position. That’s time we would otherwise spend manually moderating thousands of comments each month using the Meta Business Suite, profile by profile and comment by comment. Time we can now use for growth.
NapoleonCat is the best tool of its kind on the market, and it’s still constantly evolving and improving by introducing new features. I was one of the first clients to test their AI features, and I’m really looking forward to what’s coming next, particularly in the AI department.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.
See how NapoleonCat compares to its alternatives
| Feature | NapoleonCat | Hootsuite | Sprout Social | Sendible | Buffer |
|---|---|---|---|---|---|
| G2 Rating | ⭐ 4.7/5 | ⭐ 4.3/5 | ⭐ 4.4/5 | ⭐ 4.5/5 | ⭐ 4.3/5 |
| Starting price | from $79 (2 users, 5 profiles) | from $99/user | from $199/user | from $25/user | from $5/user/channel |
| Feature Set Depth | High: all-in-one | High | High | Medium | Low |
| Social Inbox | ✅ Yes | ✅ Yes | ✅ Yes | ⚠️ Basic | ❌ No |
| Social CRM | ✅ Yes | ⚠️ Basic | ⚠️ Basic | ⚠️ Basic | ❌ No |
| Auto-moderation (AI) | ✅ Yes (AI-powered) | ⚠️ Limited | ⚠️ Limited | ❌ No | ❌ No |
| Sentiment Tagging | ✅ Yes (AI-supported) | ⚠️ Basic | ⚠️ Limited | ❌ No | ❌ No |
| Competitor Benchmarking | ✅ Yes | ⚠️ Limited (higher tiers) | ✅ Yes | ⚠️ Limited | ❌ No |
| 1:1 Training | ✅ Included | ❌ Enterprise only | ❌ Add-on/enterprise | ⚠️ Limited onboarding | ❌ No |
| GDPR Compliance | EU-based, GDPR-first | CA-based | US-based | UK-based | US-based |