A good social media analytics dashboard is invaluable if you want to track your social media performance and keep improving it. With NapoleonCat, you get access to robust social media analytics and reporting tools to monitor your results and KPIs and guide your strategy going forward.
Social Media Analytics Dashboard
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Analytics: Track performance metrics across all platforms in one view
NapoleonCat’s social media analytics give you quick insights into content performance, audience engagement, team performance, and even how your competitors are doing on social media. Get access to helpful graphs and more historical data that most native analytics tools provide – for all your social media profiles in one platform.
Automated reports: Generate comprehensive insights without manual work
Hate generating reports? NapoleonCat can automate them for you while still letting you impress the client (or your boss). Select your social media platform(s) and the KPIs you want to report on – then schedule a report to be automatically sent every week, month, or quarter. Your client (or boss) will get a professional-looking PDF with all the information you want to highlight for them (and even their brand logo – or yours).
Inbox sentiment analysis: Monitor how customers feel about your brand
Manually assign sentiment in the Social Inbox or let the AI Assistant do it automatically (you can verify it and adjust if necessary, though the AI Assistant is pretty good at what it does). Then analyze the trends in the comments to prioritize certain conversations, improve customer service, and align your social media strategy with what your audience really needs.
Moderation reports: Measure comment activity and moderation effectiveness
NapoleonCat’s reporting tools also give you detailed insight into how your moderation team is doing. You can monitor engagement volume and response times by profile and moderator, letting you adjust your moderation strategy and staffing plans. You’ll also see when supporting your team with more automation tools like Auto-moderation might be a good idea (for example, during busy sales periods).
Cross-platform comparison: See which channels drive the best results
Compare performance results side by side across your social media profiles. Clearly see which of your current channels bring the most engagement and/or sales, and which need improvement (or perhaps, a change of plan altogether).
Competitive analytics: Benchmark your performance against competitors
Want to know how you compare to what your competitors are doing on social media? With NapoleonCat’s social media analytics, you can track the performance of other social media accounts and compare their performance with your KPIs. You can even generate regular competitive reports and send them to clients and stakeholders.
Ready to set up your social media analytics dashboard?
Here’s why our clients love NapoleonCat:
Join businesses that save hours every week with social media automation.
NapoleonCat is a great tool to analyze social media performance, make valuable observations based on data, and create dedicated reports. All packed into an intuitive interface with an added bonus of a helpful, engaged support team.
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.