Multiple social media management tools – or just one dashboard for all social media? The answer is simple when you’ve tried NapoleonCat and all the tools it has to offer under one subscription.
One Dashboard for All Social Media
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Manage all social interactions from every platform in one place
All comments, messages, and reviews – all in one social media dashboard. Meet Social Inbox: the one place where you can see all interactions across your social media accounts, reply to comments and messages, and assign them to different moderators with notes, tags, and sentiment.
Literally all you need for social media moderation.
Track customer relationships and conversation history
When you add Social CRM to the Social Inbox, you get the full picture of your audience. With individual customer profiles, you’ll see their details, any tags you assign them in the inbox, and even conversation history across your social media profiles – for informed and relevant interactions, whoever’s replying on your end.
Auto-detect sentiment, spam, and categorize all incoming content
Use the AI Assistant to automate some of the tasks in the Inbox in bulk – like assigning sentiment and detecting spam and harmful comments. It makes prioritizing tasks easier and saves you time on what you can (and should) ignore, like relentless spam littering your comment section.
Auto-delete spam and harmful content across all channels automatically
NapoleonCat’s tools work best when you connect them (that’s why they’re all under one digital roof). Use what the AI Assistant detects to trigger Auto-moderation and automatically remove unwanted comments and messages. It’s the most effective way to eliminate spam out there, across different social media platforms.
AI reply suggestions: Respond faster with smart recommendations
Use AI’s abilities to speed up your response times. AI can help you reply to comments using your brand style and your product or service information. And you get a relevant, helpful reply suggestion you can approve and send to the customer, without spending any time writing it.
Plan and schedule posts to all social platforms in one shared calendar
NapoleonCat also includes a scheduling and publishing tool for social media. The Publisher lets you plan all your social media posts, reels, and stories, and work on them with other team members and external contributors – with approval workflows and feedback exchange for a smooth content creation process.
Monitor performance across every social account in real-time
You don’t have to leave the platform to check your social media performance, either. The analytics module will show you how your accounts are growing and how your content performs across relevant periods. With helpful charts and graphs that you can download and copy in your presentations.
Get performance insights delivered automatically on a schedule
Instead of copying and pasting, you can also just ask NapoleonCat to create and send a report for you. Select relevant metrics and the period to analyze, and then schedule the report for every week, month, or quarter. A branded PDF report will be generated and emailed to your client or CMO, while you tend to other tasks waiting on your to-do list.
Track team efficiency and comment activity
You can also measure and report on your moderation activity – and improve it, including your response times. Analyze interaction volumes, team performance, and even automation use to assign adequate resources you need to provide excellent customer service.
Swap multiple subscriptions for one social media dashboard
Here’s why our clients love NapoleonCat
Join businesses that save hours every week with an all-in-one social media management platform
NapoleonCat saves up to one-third of a full-time position. That’s time we would otherwise spend manually moderating thousands of comments each month using the Meta Business Suite, profile by profile and comment by comment. Time we can now use for growth.
NapoleonCat is the best tool of its kind on the market, and it’s still constantly evolving and improving by introducing new features. I was one of the first clients to test their AI features, and I’m really looking forward to what’s coming next, particularly in the AI department.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.
See how NapoleonCat compares to its alternatives
| Feature | NapoleonCat | Hootsuite | Sprout Social | Sendible | Buffer |
|---|---|---|---|---|---|
| Social Inbox | ✅ Full (comments, DMs, ads, reviews) | ✅ Yes (streams) | ✅ Yes (Smart Inbox) | ⚠️ Basic | ❌ No |
| Social CRM | ✅ Yes (AI-powered) | ⚠️ Basic | ⚠️ Basic | ⚠️ Basic | ❌ No |
| Auto-Moderation | ✅ Advanced (AI + rules) | ⚠️ Limited rules | ⚠️ Limited filtering | ❌ No | ❌ No |
| AI Assistant | ✅ Yes (spam, hate, sentiment) | ⚠️ Basic (OwlyWriter) | ⚠️ AI Assist | ❌ No | ❌ No |
| Post Scheduling | ✅ Yes (calendar + approvals) | ✅ Yes (bulk) | ✅ Yes (queue) | ✅ Yes (client approvals) | ✅ Yes (simple) |
| Analytics | ✅ Advanced (custom metrics) | ✅ Advanced (dashboards) | ✅ Advanced (listening) | ⚠️ Basic metrics | ⚠️ Basic stats |
| Automated Reports | ✅ Yes (PDF, auto-send, white-label) | ✅ Yes (export) | ✅ Yes (BPM) | ✅ Yes (per client) | ⚠️ Basic (CSV) |
| Competitor Benchmarking | ✅ Yes | ⚠️ Limited (higher tiers) | ✅ Yes | ⚠️ Limited | ❌ No |
| All-in-One Depth | High – full suite | High – publishing focus | High – analytics focus | Medium | Low |