If a usable, affordable, and GDPR compliant social media management tool is your holy grail – well, you’ve found it! Meet NapoleonCat, EU-based and just what you’ve been looking for.
GDPR Compliant Social Media Management Tool
Trusted by:
Supported platforms
EU-based hosting: Your data stays in Europe with full GDPR compliance built in
NapoleonCat’s built in the EU, with EU hosting and an EU-based team. So your data and your customers’ data never leaves the EU jurisdiction for fully GDPR compliant social media and reliable data privacy.
Social inbox: Manage all conversations from one unified, compliant dashboard
But let’s talk about the actual tool, shall we? The Social Inbox collects all comments, DMs, and reviews from all your social media accounts in one view. From there, you and your team can easily manage them, exchange notes, and provide excellent service to your customers across social media.
Social CRM: Track customer relationships with built-in privacy
With the Social CRM, you have access to previous conversations with individual customers across your social media channels – and their data that’s available there. So you can build lasting relationships with your customers and stay GDPR compliant at all times.
AI assistant: Detect sentiment and spam without sending data outside the EU
Your AI Assistant detects and tags spam in the comments and DMs, letting you prioritize actions and automate spam removal. Your data won’t travel outside the EU at any point in the process, letting you maintain your GDPR compliance.
Auto-moderation: Filter harmful content automatically while staying compliant
Automate removing spam by setting up Auto-moderation workflows triggered by keywords and/or AI Assistant’s tags. And enjoy hands-free, spam-free comment sections with data privacy protected at all times.
AI reply suggestions: Respond faster with on-brand recommendations
Use AI’s help to respond to customers faster – without sounding generic or robotic. AI will analyze your reply history and the documents you provide it to come up with on-brand responses that are also on-point (and compliant, may we add).
Publisher: Schedule and publish content across all platforms safely
Besides moderation and automation, use NapoleonCat to plan and auto-publish social media content while securely working with your marketing team and external content creators. All in a team-shared Publisher with a visual content calendar for all your social media profiles.
Analytics & reports: Track performance with privacy-first data handling
Analyze and report on your social media performance – with all the data from your social media profiles right there in one secure place, all important KPIs included. And automated reports you can schedule to be sent every week, month, or quarter.
Role-based permissions: Control who accesses customer data, when, and how
In NapoleonCat, you work across Workspaces, with assigned users, roles, and access levels – and no social media password sharing. So even when you work with clients or external creators, everyone only has access to what they need for their tasks.
Stay engaging and compliant with NapoleonCat’s suite of social media tools
Here’s why our clients love NapoleonCat
Join businesses that save hours every week with Facebook automation.
NapoleonCat saves up to one-third of a full-time position. That’s time we would otherwise spend manually moderating thousands of comments each month using the Meta Business Suite, profile by profile and comment by comment. Time we can now use for growth. NapoleonCat is the best tool of its kind on the market, and it’s still constantly evolving and improving by introducing new AI features.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.
Compare NapoleonCat with other GDPR compliant social media management tools
| Feature | NapoleonCat | Hootsuite | Sprout Social | Kontentino |
|---|---|---|---|---|
| EU-Based Hosting & Data Residency | ✅ EU-based, GDPR-first | ❌ Canada-based | ❌ US-based | ⚠️ EU-based |
| Social Inbox (Comments, DMs, Reviews, Ads) | ✅ Yes | ✅ Yes | ✅ Yes | ❌ No |
| Social CRM | ✅ Yes | ⚠️ Basic | ⚠️ Basic | ❌ No |
| AI Auto-Moderation (Spam & Hate Removal) | ✅ AI-based auto removal | ⚠️ Limited (third-party add-on) | ❌ No auto removal | ❌ No |
| AI Sentiment Detection | ✅ Yes (AI-supported) | ⚠️ Basic sentiment | ⚠️ Sentiment labels only | ❌ No |
| Publishing & Content Calendar | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Role-Based Permissions & Workspaces | ✅ Yes | ✅ Yes | ✅ Yes | ⚠️ Approval-focused |
| 1:1 Training & Onboarding | ✅ Included on every plan | ❌ Enterprise only | ❌ Add-on / enterprise | ❌ No |
| EN & PL Support | ✅ English & Polish | ❌ English only | ❌ English only | ❌ English only |
| Starting Price | From $79 (2 users, 5 profiles) | From $99 per user | From $199 per user | From €49 (3 users, 10 profiles) |