Looking for easier ways to hide offensive comments? Auto-hide Instagram comments with AI using NapoleonCat’s tools, and stop spam and trolls from wasting your moderators’ valuable time.
Auto-Hide Instagram Comments with AI
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Social Inbox: Manage all Instagram comments from one place
NapoleonCat’s Social Inbox is the place for all your Instagram comments. All in one dashboard, however many Instagram accounts you manage, organic content and ads, next to comments and DMs from other social media platforms.
Together with team collaboration features like assigning tasks and adding notes, it’s a complete tool for managing your Instagram comments (hiding offensive ones included).
AI assistant: Auto-detect spam, hate speech, and negative sentiment
The AI Assistant in the Social Inbox will automatically detect offensive comments and spam for you – and tag them accordingly. So you don’t have to manually tag them one by one, every time. It also detects and assigns sentiment, for an instant vibe check at just a glance.
Auto-moderation: Automatically hide or delete unwanted Instagram comments
With Auto-moderation, you can set up customized rules triggered by the content of the comments to automatically hide or delete them. For example, if your AI Assistant detects a comment as spam, you can automate its instant removal. And because it’s automated, you can do it in bulk, without ever looking at the spam yourself.
AI reply suggestions: Get smart response recommendations for every IG comment
For those comments that remain and warrant genuine conversations, AI can generate reply suggestions based on your comment history and sources like FAQs and help articles. And you can save even more time managing Instagram comments while still providing helpful and relevant responses that don’t sound robotic.
Moderation reports: Track response times and team activity
For a clear picture of your moderation performance, use moderation reports. Track interaction volumes, average response times, performance across social media profiles, and team members. And keep improving your Instagram customer service experience for your audience (and your moderation team).
Get more Instagram management tools under one roof
Here’s why our clients love NapoleonCat
Join businesses that save hours every week with Instagram automation.
NapoleonCat saves up to one-third of a full-time position. That’s time we would otherwise spend manually moderating thousands of comments each month using the Meta Business Suite, profile by profile and comment by comment. Time we can now use for growth.
NapoleonCat is the best tool of its kind on the market, and it’s still constantly evolving and improving by introducing new features. I was one of the first clients to test their AI features, and I’m really looking forward to what’s coming next, particularly in the AI department.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.
See how NapoleonCat compares to its alternatives
| Feature | NapoleonCat | Hootsuite | Sprout Social | Sendible | Buffer |
|---|---|---|---|---|---|
| Instagram Comment Auto-Hiding (AI-based) | ✅ AI-powered auto-hiding | ⚠️ Limited moderation | ⚠️ Limited moderation | ❌ No | ❌ No |
| AI Spam & Hate Speech Detection | ✅ Advanced AI detection | ⚠️ Third-party add-ons | ❌ No | ❌ No | ❌ No |
| AI Sentiment Detection on Comments | ✅ AI-supported sentiment analysis | ⚠️ Basic sentiment | ⚠️ Label-based | ❌ No | ❌ No |
| AI Reply Suggestions for Comments | ✅ Generates on-brand replies | ✅ AI-powered | ✅ AI-powered | ❌ No | ❌ No |
| Auto-Moderation for Ad Comments | ✅ Covers organic & ad comments | ✅ Limited | ⚠️ Limited | ❌ No | ❌ No |
| Bulk Comment Moderation | ✅ Automated bulk processing | ⚠️ Limited automation | ⚠️ Limited automation | ❌ No | ❌ No |
| Moderation Performance Reports | ✅ Detailed analytics | ✅ Basic reports | ✅ Basic reports | ⚠️ Limited | ❌ No |
| GDPR Compliance | ✅ EU-based, full GDPR compliance | ⚠️ CA-based | ⚠️ US-based | ⚠️ UK-based | ⚠️ US-based |