Nobody wants spammy, offensive, or negative comments on their Facebook page. Here’s a solution: auto-hide Facebook comments with AI to get to the ones that are actually important for your brand.
Auto-Hide Facebook Comments with AI
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Manage all Facebook comments from one centralized dashboard
To make hiding offensive or spammy comments easier, you first need to organize all your comments, from organic Facebook posts and Facebook ads, too. The Social Inbox makes it incredibly easy, with one dashboard filling up with all your comments from all Facebook pages in real time.
AI assistant: Auto-detect hate, spam, and negative sentiment
How do you know which comments to hide? Ask your AI Assistant – it’ll automatically detect spam, hate, and negative sentiment and tag comments accordingly, in bulk. You can then easily hide them straight from the Social Inbox, no questions asked.
Auto-moderation: Automatically hide and remove inappropriate Facebook comments
Hiding Facebook comments can also be automated. Set up Auto-moderation rules triggered by sentiment and keywords, or what the AI Assistant tags the comments, and they’ll be hidden automatically and instantly whenever AI detects unwanted content in the comment section.
AI reply suggestions: Get smart response recommendations for Facebook comments
AI is not only good at detecting sentiment and spam. It can also generate on-brand reply suggestions based on your commenting history and the content you provide it. Leaving you with even more time for those customer conversations that need way more attention.
Track your comment moderation performance
Finally, use NapoleonCat’s moderation reports to track your moderation performance – how many comments come in, how long it takes to respond, who responds the fastest, and which Facebook profiles need special attention in this regard.
Spend less time moderating without losing the human touch
Here’s why our clients love NapoleonCat
Join businesses that save hours every week with Facebook comment automation.
NapoleonCat saves up to one-third of a full-time position. That’s time we would otherwise spend manually moderating thousands of comments each month using the Meta Business Suite, profile by profile and comment by comment. Time we can now use for growth.
NapoleonCat is the best tool of its kind on the market, and it’s still constantly evolving and improving by introducing new features. I was one of the first clients to test their AI features, and I’m really looking forward to what’s coming next, particularly in the AI department.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.
See how NapoleonCat compares to its alternatives
| Feature | NapoleonCat | Hootsuite | Sprout Social | Sendible | Buffer |
|---|---|---|---|---|---|
| Facebook Comment Auto-Hiding (AI-based) | ✅ AI-powered auto-hiding | ⚠️ Limited moderation | ⚠️ Limited moderation | ❌ No | ❌ No |
| AI Spam & Hate Detection | ✅ Advanced AI detection | ⚠️ Third-party add-ons | ❌ No | ❌ No | ❌ No |
| AI Sentiment Tagging | ✅ AI-supported sentiment analysis | ⚠️ Basic sentiment | ⚠️ Label-based | ❌ No | ❌ No |
| AI Reply Suggestions (Inbox) | ✅ Generates on-brand replies | ✅ AI-powered | ✅ AI-powered | ❌ No | ❌ No |
| Auto-Moderation for Ad Comments (FB & IG) | ✅ Covers organic & ad comments | ✅ Limited | ⚠️ Limited | ❌ No | ❌ No |
| Rule-Based Auto-Moderation | ✅ Advanced customization | ⚠️ Basic rules | ⚠️ Basic rules | ❌ No | ❌ No |
| Moderation Performance Reports | ✅ Detailed analytics | ✅ Basic reports | ✅ Basic reports | ⚠️ Limited | ❌ No |
| GDPR Compliance | ✅ EU-based, full GDPR compliance | ⚠️ CA-based | ⚠️ US-based | ⚠️ UK-based | ⚠️ US-based |