Need help managing all those Facebook comments? It’s easier with auto commenting AI for Facebook from NapoleonCat (and all the other tools you’ll find in the platform).
Auto Commenting AI for Facebook
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Supported platforms
Manage all Facebook comments from one centralized view
The Social Inbox is where all your Facebook conversations – from both organic content and ads – make their way, no matter how many Facebook pages you manage. Neatly organized, next to other social media channel interactions, you can reply to them, categorize them, assign them to moderators, and more – all in one social media dashboard.
AI assistant: Auto-detect spam, hate speech, and sentiment on Facebook
Your AI Assistant can take care of some of the tasks in the Inbox for you. It’ll assign sentiment and detect spam and hate automatically – so you can prioritize the right interactions and ignore what’s irrelevant.
Auto-moderation: Automatically remove spam comments and set up smart auto-replies
With Auto-moderation, you can automate the next steps: reply to FAQs based on common keywords, eliminate spam and hate based on AI tags, automatically assign comments to individual moderators based on sentiment, and more.
It’s Facebook comment automation at its finest (and also super customizable).
AI reply suggestions: Get smart response recommendations for every Facebook comment
Use AI’s scalable capabilities to automate reply writing. Based on your previous conversations and the brand content you feed it, it can suggest factually correct, on-brand, and human-sounding replies you can then adjust – or approve and send instantly. Making room for more customer conversations in less time.
Moderation reports: Track Facebook comment activity
Want to improve your Facebook response times? Track your moderation performance first. You’ll identify the gaps and know where you need more resources and what could be automated, so your customers hear from you faster – consistently.
Smart filtering: Let AI decide which Facebook comments need human attention
The AI Assistant is there to help you streamline your Facebook comment management. It tags comments as spam or hate, and it distinguishes between positive, negative, and neutral ones. A quick look, and you know what to do next and how to organize your team’s work for the day.
Automate what you can to make way for what’s really important
Here’s why our clients love NapoleonCat
Join businesses that save hours every week with automated moderation.
NapoleonCat saves up to one-third of a full-time position. That’s time we would otherwise spend manually moderating thousands of comments each month using the Meta Business Suite, profile by profile and comment by comment. Time we can now use for growth.
NapoleonCat is the best tool of its kind on the market, and it’s still constantly evolving and improving by introducing new features. I was one of the first clients to test their AI features, and I’m really looking forward to what’s coming next, particularly in the AI department.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.
Compare NapoleonCat with other Facebook comment management tools
| Feature | NapoleonCat | Hootsuite | Sprout Social | Metricool |
|---|---|---|---|---|
| Facebook Comment Automation | ✅ Advanced (keywords, sentiment, AI tags) | ⚠️ Limited rules | ⚠️ Limited filtering | ❌ No |
| AI Spam & Hate Removal | ✅ AI-based auto removal | ⚠️ Limited (rules / add-on) | ❌ No auto removal | ❌ No |
| AI Reply Suggestions | ✅ Yes | ✅ Yes | ✅ Yes | ❌ No |
| FAQ Auto-Replies | ✅ Yes (rotating replies) | ⚠️ Limited | ⚠️ Limited | ❌ No |
| Facebook Ad Comment Moderation | ✅ Yes (FB & IG ads) | ⚠️ Limited | ❌ No | ❌ No |
| AI Sentiment Tagging | ✅ AI-supported tagging | ⚠️ Basic | ⚠️ Labels only | ❌ No |
| Unified Social Inbox | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| GDPR Data Protection | ✅ EU-based, GDPR-first | ⚠️ CA-based | ⚠️ US-based | ⚠️ EU-based |