You don’t need a dozen subscriptions to manage social media (and keep forgetting the logins.) You need a unified social media dashboard – like NapoleonCat, with all the tools it includes in one platform.
Unified Social Media Dashboard
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Supported platforms
Manage all conversations from one customizable view
The heart of NapoleonCat is the Social Inbox – one dashboard for all your incoming comments, DMs, and reviews from different social media channels and accounts. All neatly lined up, so you can prioritize them, assign them to your team, and reply (or ignore if it’s spam) straight from the Inbox. No other tools, devices, or open tabs needed.
Track customer relationships across every platform
If you want to really drill down on who your customers are, the Social CRM will definitely help. With profiles of individual commenters including details, tags, and past conversations, you can always respond in a personalized way, even if someone else from your team is doing the talking.
Auto-detect sentiment, spam, and categorize all incoming content
The AI Assistant can help with prioritizing, tagging, and even triggering automations based on what it detects. And it does detect spam, hate, and sentiment in bulk across your social media profiles – so you can take over and decide on the next steps.
AI reply suggestions: Respond faster with smart recommendations
AI can also help you have the conversations. It’ll draft ready-made replies to questions and comments based on your brand content, like FAQs and your past replies. So you get relevant and on-brand reply suggestions you can further customize – or just click “Send” if they’re on point (which they well might be.)
Schedule and publish posts across all platforms effortlessly
The same platform for moderation and scheduling content? Yes please! The Publisher is your shared team calendar to draft, schedule, and automatically publish content in different formats across your social media pages, with team workflows to streamline everyday work and communication.
Monitor performance metrics across all accounts in real-time
Yes, you can also analyze the results of your content and conversations in the same tool. NapoleonCat’s social media analytics will clearly show you what works and what doesn’t, while you don’t have to keep switching tools and devices for key insights.
Get comprehensive insights delivered automatically
It gets better: You don’t even have to screenshot charts or copy numbers and manually paste them into your presentations or Excel spreadsheets.
Select key metrics and let NapoleonCat put together a professional-looking, branded PDF report for you, and even automatically send it to your client or CMO every week, month, or quarter.
Moderation reports: Track team performance and comment activity
You can also regularly track and report on your moderation performance to see how efficiently your team deals with customer conversations and assign adequate moderation resources. And, ultimately, provide excellent customer service on social media.
A unified social media dashboard for all your social media needs
Here’s why our clients love NapoleonCat
Join businesses that save hours every week with a unified social media dashboard.
NapoleonCat saves up to one-third of a full-time position. That’s time we would otherwise spend manually moderating thousands of comments each month using the Meta Business Suite, profile by profile and comment by comment. Time we can now use for growth.
NapoleonCat is the best tool of its kind on the market, and it’s still constantly evolving and improving by introducing new features. I was one of the first clients to test their AI features, and I’m really looking forward to what’s coming next, particularly in the AI department.
It’s hard to imagine our work without a tool that includes so many valuable features. It won’t be an overstatement when I say that NapoleonCat saves us multiple full-time positions that would be dedicated to just moderating comments or manually generating reports.
NapoleonCat gives us the full picture of social media interactions. It’s easier to pick up urgent threads that need taking immediate action. And with conversation history, it’s much easier to continue the work of another team member while they’re out of office.
We work with multiple clients, and with NapoleonCat, we don’t waste time switching between multiple software tools. We can also deliver reliable data from a single source. We tested other social media moderation and analytics tools before, but none of them lived up to what NapoleonCat delivers. They’re the best, and I personally love using the tool. 🙂
NapoleonCat is now an indispensable tool that we use for moderation and analytical purposes, as well as content publishing. We’re curious to see new capabilities of the tool and test its new uses, for example, to moderate TikTok ad comments, as we predict this social media channel to become more and more important for our clients.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
We were looking for a tool that would allow us to consolidate and manage comments and private messages from Messenger in one place. Analytics and reports were also very important to us, as they would show us the level of our social media customer service. That’s why, in 2017, we decided to choose NapoleonCat.
See how NapoleonCat compares to its alternatives
| Feature | NapoleonCat | Hootsuite | Sprout Social | Sendible | Buffer |
|---|---|---|---|---|---|
| G2 Rating | ⭐ 4.7/5 | ⭐ 4.3/5 | ⭐ 4.4/5 | ⭐ 4.5/5 | ⭐ 4.3/5 |
| Starting price | from $79 (2 users, 5 profiles) | from $99/user | from $199/user | from $25/user | from $5/user/channel |
| Unified Inbox (comments, DMs, reviews) | ✅ Yes | ✅ Yes | ✅ Yes | ⚠️ Basic | ❌ No |
| Inbox for Paid Ad Comments | ✅ Yes (FB, IG, TT ads) | ⚠️ Limited | ❌ No | ❌ No | ❌ No |
| Social CRM Profiles | ✅ Yes | ⚠️ Basic | ⚠️ Basic | ⚠️ Basic | ❌ No |
| AI Sentiment & Spam Categorization | ✅ AI-supported | ⚠️ Basic | ⚠️ Labels only | ❌ No | ❌ No |
| Post Scheduling & Publishing | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Automated Reports | ✅ Yes (branded PDF) | ⚠️ Limited | ⚠️ Limited | ⚠️ Basic | ❌ No |
| Competitor Benchmarking | ✅ Yes | ⚠️ Limited (higher tiers) | ✅ Yes | ⚠️ Limited | ❌ No |
| 1:1 Onboarding & Support | ✅ Included | ❌ Enterprise only | ❌ Add-on/enterprise | ⚠️ Limited onboarding | ❌ No |
| GDPR Compliance | EU-based, GDPR-first | CA-based | US-based | UK-based | US-based |