New automatic moderation options for Facebook pages

Grzegorz Berezowski , 27 December 2016

Moderating user messages on Facebook pages is probably the most time consuming and demanding task for social media marketing teams. More so if you promote your content or use so called “dark posts” as ads and have to deal with spam and other unsolicited messages in comments. To simplify this job NapoleonCat offers automation rules, which can automatically detect keywords or specific type of content, act accordingly and even notify designated people via email. Today we’re extending automation rules even further by introducing “hide content” feature and user label triggering.

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New feature and design of NapoleonCat social media Inbox

Kasia Kowalczyk , 27 December 2016

social-media-inbox-NapoleonCat

We’ve just redesigned social media Inbox to improve your experience and make it even more comfortable to moderate conversations in NapoleonCat. We also introduced a new feature – email consultation (using “send a note” option). So now you may ask for consultation regarding content you moderate by instantly sending an e-mail to appropriate person (not necessarily NapoleonCat user). The response will be automatically shown in NapoleonCat.  Continue reading

How to attract new followers to your Instagram account – part 2

Kasia Kowalczyk , 27 December 2016

Last week we published the first part of article with tips on how to attract new Instagram followers. If you haven’t read it yet, you can find it HERE.

In this article we would like to share some more hints and tricks with you.


Tag others on your graphics

Of course you should tag others when relevant, you should have a good reason to do so. For example if you participate in some branch event where you meet influencers and you post a picture, you can tag them. This ensures those posts will show up in their’s feeds and makes it more likely they’ll share it.
It’s also a great method if you publish some statistics, results or rankings (as we do at NapoleonCat.com Instagram account). We will share how we start doing it, as it really works. We noticed that we attract more followers after publishing graphics with other Instagram accounts tagged on them. For example – we posted the ranking of the most popular Instagram accounts in Poland – in general and in 3 different categories: blog & vlog, person, brand. We publish that kind of ranks quarterly and this month it was the first time when we tagged top 10 Instagram accounts on the graphic. We noticed higher engagement: some of the tagged people just gave as a like, some of them commented our post (sending thanks or just ensuring that they will work even harder to be on the better position in our next ranking etc.), while others shared our post, which is even more important as it means for us that:

  • they are satisfied (as they are within the best 10 Instagram accounts in general or in their category, which is… really good result!),
  • our content is valuable and of a good quality (if it is bad or ugly or any other… with negative connotation, they would like to share it on their “walls”, wouldn’t they?).

Moreover, our content is expanding and will get the wider audience.


Cross-promote your Instagram account on other social media channels, on your blog, website, email footer, newsletter etc.

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How to attract new followers to your Instagram account – part 1

Kasia Kowalczyk , 27 December 2016

With over 500M monthly active users (and over 300M daily) and higher engagement rate than i.e. Facebook or Twitter, Instagram gives great opportunity for businesses of all sizes. It is really great channel for brands, especially that the company is launching and developing more and more business targeted tools.

There are no magic rules how to run your Instagram account, build your community and attract new followers, but there are some ways of improving your Instagram strategy. So check some of the tactics that can help you grow bigger and relevant audience on your Instagram account.


Post high-quality photos and videos

As Instagram is highly visual social network, you should post images and videos that are visually appealing. Moreover, think how to use graphics to highlight the use cases for your product or service.
If you decide to post pictures you can try different filters and choose those most suitable for your photos or the ones that are the most preferred by instragrammers.

We found an interesting article on The New York Times website with the tips that will improve your Instagram food photos. We thought it can be inspiring for you, that’s why we link to it 🙂 and… check some examples of nice photos they presented.

food photos on Instagram_tips_on how to attract Instagram followers_NapoleonCat blog

Source: http://www.nytimes.com/

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How to increase engagement on Facebook

Kasia Kowalczyk , 27 December 2016

Facebook, with 1.18 billion active users (on average for September 2016), is the main social media channel for many businesses and even one of the key components of their marketing strategies. About 3 years ago the platform provided a really easy way to get to the target audience organically. But since the implementation of Edge Rank in 2013 Facebook business pages organic reach has drastically declined. So now, one of the biggest challenges for marketers and social media experts, is to increase reach of their posts. And the key to doing it is increasing engagement.

 

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The following tips will help you boost and improve engagement. Maybe not all of them will be relevant to your business, but hopefully some will inspire you and prove useful.

How can you engage your Facebook users?

In fact, for brands social media is a great marketing tool and represents a big opportunity to engage with an audience.

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