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Job offer

Customer Success Advisor (English)

NapoleonCat is a B2B SaaS social media marketing startup with customers on seven continents. We help brands conquer social media. As we expand globally we are looking for a dynamic and goal-oriented person to join us on our mission.

We’re looking for:

  • excellent English, both written and spoken,
  • business oriented, results driven person with great written, verbal and interpersonal communication skills,
  • „I’ll do it” and „happy to help” attitude is required,
  • able to co-operate in a team enviroment,
  • eager and able to quickly learn new tools and processes- we use a large stack of business tools that help us manage and automate our work,
  • experience in digital marketing (social media for business) will be a strong asset.

Your responsibilities:

  • building relationships with our clients by delivering exceptional onboarding experience and providing great customer support. We work proactively - not only answering our customers' questions but working on their performance improvement as well,
  • perform product demonstrations to our internally generated leads and help them achieve success with NapoleonCat during trial period,
  • suggest product improvements based on customer feedback,
  • proactively cooperate in improving client support and sales processes.

We offer:

  • base salary + performance-based team commision,
  • friendly work atmosphere in a dynamically growing tech start-up,
  • flexible working hours,
  • office space in the hippiest neighbourhood of Warszawa Powiśle,
  • we will teach you everything ☺.

If you consider yourself a perfect match, tell us why and send your CV to careers@napoleoncat.com


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